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When It Comes to Home Restoration, Timing Is Everything | SERVPRO® of East Lansing/Haslett

2/4/2021 (Permalink)

black glasses and pen sitting on top of white insurance policy If your home is damaged due to a disaster, Contact SERVPRO of East Lansing / Haslet. From start to finish, we will be here to help.

When your home is damaged, the feelings of loss and fear families experience are extremely personal. Our teams understand this, and even though they see hundreds of clients a year, they respect how deeply personal your claim is.

We understand that claims are as unique as the homeowners who file them. Many file claims because severe weather issues, like wind, hail and rain, have damaged their homes. Accidents and appliance malfunctions are also common causes of homeowners insurance claims.

While all the claims we see every year are unique, they also have one thing in common. And it’s something that you might not expect—it’s timing.

Because issues like water damage can begin to spread and become more severe within a few hours, beginning the restoration process as quickly as possible is vital to your home’s restoration efforts.

You Have Experts in Your Corner

We’re here to help you 247 when you most need our advice and support. That means if your home has fire, water or mold damage and it’s a weekend, we’re ready to help you. All you need to do is give us a call. We’ll be here to answer.

There are other good reasons to choose SERVPRO, too. Here’s what makes us different:

Our team’s technicians are experts in their fields. We pride ourselves on working with technicians who are passionate about the services they provide. That means they have the latest certifications and training available in their fields. They’ll bring that knowledge directly to you.

We work hard to provide technological advances. Our affiliation with SERVPRO means we can meet your needs using the best technology available in the restoration industry now. Our technicians can use the training and technology at their disposal to create a personalized restoration plan just for your home.

We’re a locally owned and operated business. We’re always here to help our friends and neighbors. We take pride in the work we do.

If your home is damaged due to fire, water or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

Do You Know the Signs of Water Damage in Your Bathroom?

2/4/2021 (Permalink)

mold growing on tile grout on a bathtub surround Both mold and mildew can flourish in wet environments.

The signs of water damage can be difficult to spot if you don’t know what you’re looking
for. And your bathroom is one of the places it’s most likely to hide.
It’s important to find water damage in your home early because it can spread and
worsen over time. If it’s stopped early and repaired, then you can avoid making bigger,
more costly repairs in the future.
Your home is your family’s biggest investment, so protecting it is vital. You can do that
by regularly looking for signs of leaks around your home. Learning what you should be
looking for in your bathroom is a good place to start.
Signs You Could See
Here’s what you might see if you have a potential water issue in one of your home’s
Evidence of mold or mildew. Both mold and mildew can flourish in wet environments.
Your bathroom might have black spots on your walls, shower curtain, around your tub or
shower, or underneath your bathroom cabinets.
Wet spots on your walls or around the tub. If you see water spots or stains on your
walls, it’s a sign that there could be a leak behind them. If you notice that, then it might
be time to check your pipes for leaks and other issues. You’ll want to correct those and
then repair any damage to protect your home.
Damage to the flooring or paint . Bubbling, peeling paint, buckling wood floors or
cracked damaged tiles can all be possible signs of water damage. Again, you’ll want to
fix these issues and repair any damage they’ve caused to ensure your home hasn’t
been compromised by mold or water damage.
Wet spots on your ceiling. Not all signs of bathroom water damage are actually
noticeable in the bathroom. Water spots and leaks from the ceiling can be signs that the
plumbing in your bathroom is leaking if your ceiling issues are located directly below a
bathroom. (Any ceiling leak should be investigated, though.)
If you see the signs of water damage anywhere in your home, take the time to get it
evaluated and repaired correctly. It will serve you well in the long run—and possibly
save you time and money.
From emergency cleaning and restoration to routine disinfection, we’re there for you. Contact us
at any hour for a consultation or immediate assistance. Our teams are available to help you
24/7. Don’t wait to call us!

After a Fire, What Do I Do? | SERVPRO® of East Lansing/Haslett

1/22/2021 (Permalink)

large flames and smoke coming out of roof of brown brick home If you have fire damage due to a heating malfunction or other issue, count on SERVPRO of East Lansing / Haslet to fully restore your home.

From a small kitchen fire to a blaze that destroys property, fire can be traumatic. When it’s all over, you’re faced with a double whammy—you have to deal with your feelings while starting the process of restoring and rebuilding.

This is never easy, but you can make it easier by planning ahead, then taking steps to start your recovery soon after the fire. If you feel confident you’re doing what you can to move on, things will feel better.

Plan Ahead

Of course, take steps to prevent a fire. However, also be aware that sometimes a fire will still happen.

To be ready for it, make sure family members know what to do to stay safe. You can find great advice from the National Fire Prevention Association.

But don’t forget to include what you’ll do after the fire. You won’t be able to do it all on your own.

Instead, assemble a team to help you. Create a contact list for your team and place it somewhere you can access from anywhere, such as on a Google document.

Your team should include your insurance agent, your landlord/mortgager, any contractors you might need, your medical providers, your bank and your local fire department (for a copy of documentation related to the fire). Also include your work and your children’s school. These are all people or organizations that you may need to contact after a fire.

After the Fire

First, of course, get everyone to shelter. Do not re-enter the house until the fire department gives you permission! If you don’t have family or friends nearby to take you in, ask your local Red Cross or Salvation Army for help.

Next, work through your contact list. Reach out to your insurance agent for instructions. Contact your bank about any cards that will need replacing.

There’s a lot of paperwork you’ll need to get started. Your restoration partner—such as SERVPRO—will be able to advise you about filing insurance paperwork effectively.

Ongoing Support

In the days ahead, look out for everyone’s mental health. Your community may have free counseling resources available. For children, let schools know what’s happened.

Also, have family member’s health checked, if necessary. Sometimes smoke inhalation can cause ongoing problems. Let your veterinarian take a look at your pet—burns can sometimes hide under fur.

If you want help thinking about your after-disaster plan, reach out to SERVPRO. We have great experience quarterbacking even the most difficult recovery efforts.

From emergency cleaning and restoration to routine disinfection, we’re there for you. Contact us at any hour for a consultation or immediate assistance.

East Lansing Residents Have a Powerful Water Damage Ally | SERVPRO® of East Lansing/Haslett

1/22/2021 (Permalink)

water damage wood floor Water damage to wood flooring in a home.

Water damage is a serious issue for homeowners, so if it happens to your home, time is
of the essence. That means it’s vital for you to start the restoration process as soon as
you notice your home is suffering the effects of water damage.
The first signs you might notice include damage to wood (like your floors, furniture or
cabinets) and fading of the upholstered fabrics in your home. That could include water
spots or noticeable areas of discoloration.
A musty odor is another early sign of damage. It’s a sign that mold and mildew are
growing in your home. Once you notice it, it’s time to inquire about mold remediation.
That’s because mold, like water damage to wood and fabric, only grows worse over
time. It doesn’t improve, so moving quickly makes a massive difference in how easy it is
to repair your home.
We’re Here When Minutes Matter
Our SERVPRO expert technicians are available to help you 24/7 when you notice water
damage to your home.
We want to start the restoration process quickly so that your home can be restored as
easily as possible. Restoration and repair work tends to become more expensive the
longer that it’s left undone. We can start serving you at any time.
No matter when you call us, you’ll have access to a team of technicians who are trained
in the best water damage techniques and have the most recent certifications. You can
trust that the personalized water damage restoration plan they create for your home will
take all that knowledge into account.
They’ll also have the technology they need to complete the job well. We’re a SERVPRO
location, so we have the expertise and equipment that’s accessible to a large, national
company. So we can always find a way to meet your needs using the best resources
Plus, we’re responsive. You can always count on us to answer your questions and get
back to you quickly with answers.
Whether you’re looking for help restoring your property after an emergency, your
SERVPRO team is ready to help. Contact us 24/7 to see our exceptional service in

What Do I Do About a Soaked Carpet? | SERVPRO® of East Lansing/Haslett

1/7/2021 (Permalink)

light brown carpet with water spots from a leak somewhere If you have water damage in your home due to a burst pipe or another cause, contact us right away; SERVPRO of East Lansing / Haslett is available 24/7

Sometimes water just happens. Maybe you go away on vacation and when you come back, you found your teenager left her window open the whole time. It was a rainy week, and now the carpet is soaked.

You wonder, “Can this carpet be saved? Can we dry it ourselves? How do we dry it ourselves?”

Luckily, SERVPRO has answers to these questions. Yes, many carpets that have been thoroughly saturated can be salvaged. Whether you can deal with yours on your own depends on one, how long it was wet and two, whether it was wet with contaminated water.

How Long Was Your Carpet Wet?

As soon as your carpet becomes wet, it starts changing. The fibers soak up moisture and the mold spores that are present begin to grow and spread. But chances are, if your carpet was soaked less than 48 hours then you can dry it yourself.

How do you dry a carpet?

  1. You’ll need to manually remove as much water as possible. Press clean, dry towels into the carpet, then wring them out. Repeat when you can’t get more water up this way.

  2. Create an atmosphere conducive to drying by opening windows, pointing fans at the carpet, and/or running a dehumidifier.

  3. Keep removing water by running a wet/dry vacuum. As with the towels, run the vacuum, then empty the canister, and repeat until you can’t get more water out of the carpet.

  4. Sprinkle it with baking soda or a commercial carpet disinfectant. Leave overnight before vacuuming up.

Was the Water Contaminated?

If sewage or other contaminated water got into your carpet—or if it was wet more than a couple of days—you’ll need to lift it, then clean, decontaminate and dry it before putting it back in place.

It is possible you can do this yourself, if you have the right equipment. You’ll need to take the carpet and pad up and thorough clean the floor under it. Then be sure to disinfect, shampoo or steam clean, and dry the carpet before laying it down again.

However, this can be a very unwieldy process. Your best bet in this situation is to reach out to a commercial cleaning and restoration company, such as SERVPRO. Very often, our talented technicians can help you remove mold and odors, destroy harmful microbes, and make your carpet usable again.

From emergency cleaning and restoration to routine disinfection, we’re there for you. Contact us at any hour for a consultation or immediate assistance.

Why SERVPRO®? We Clean With Science. | SERVPRO® of East Lansing/Haslett

1/6/2021 (Permalink)

Storm Debris Storm debris stilling on curb outside of red brick home

Everyone knows there’s a lot of good, old-fashioned hard work in the cleaning and restoration business. But not everyone realizes that SERVPRO combines elbow grease with an armamentarium of advanced cleaning technologies. It’s that forward-thinking approach that gives us an edge on the competition.

Though we are locally owned and operated, we draw on our national company and professional organizations for the latest in cleaning devices and technologies. Then we leverage that cutting-edge “science of clean” for the benefit of you, our customer.

Let’s look at a few places you might find advanced technology at work on a SERVPRO job.

From Wet to Dry

Water damage recovery is a pretty common job for us at SERVPRO. After we remove the obvious water, we need to detect any hidden dampness and get rid of it, too.

Moisture Meters. Detecting hidden wetness can be tricky. To find lurking moisture, SERVPRO uses devices such as a hygrometer, which can measure the humidity in an area. Other interesting tools we use to detect water include infrared meters. Infrared helps us locate moisture because, in general, the more water there is in an area, the cooler it is!

Industrial Drying Tools. As well as detecting moisture, SERVPRO also deploys industrial-grade technology, such as powerful dehumidifiers and fans, to remove water. Such tools can remove wetness both from structures and their contents, and from the air. Thoroughly drying substances such as wood prevents warping and other problems down the road.

Proven Products Against Particulates

In cleaning and disinfecting, SERVPRO also deploys devices and disinfectants to purify both air and surfaces. In the first step, industrial “scrubbers” are used to remove particulate matter from the air. This can eliminate the odors that follow fires and floods.

Next, we disinfect surfaces with OSHA-approved products that eliminate bacteria, fungi, molds and other contaminants. SERVPRO draws on the latest research to make sure our products keep up with any emerging threats. For instance, in 2020, we responded to COVID-19 by adopting EPA-certified disinfectants.

From emergency cleaning and restoration to routine disinfection, we’re there for you. Contact us at any hour for a consultation or immediate assistance.

Why Select a Commercial Restoration Partner? | SERVPRO® of East Lansing/Haslett

1/6/2021 (Permalink)

Commercial Office Space Commercial Office Space Cleaning

As a business, you select an accountant or bookkeeper, a security firm, and possibly even a cleaning service. And when disaster strikes, you may have a hard-hitting recovery firm in mind, such as SERVPRO.

“But how often does disaster strike?” you may ask. Making arrangements for a disaster that hasn’t happened yet may not be at the top of your to-do list.

However, you can save time, money and headaches with a little preparation. And that includes partnering with a commercial restoration firm up front, so we’re ready to leap into action with advance knowledge of your particular needs.

An Extra Layer of Clean

The first thing a day-to-day partnership with SERVPRO can offer is deeper cleaning than a regular janitorial service. Whether you have high-traffic carpets, fryer hoods or even hazardous chemicals in your building, we have the special training and licensure to meet your needs.

Plan-Ahead Disaster Preparation

In the midst of a fire or flood, wouldn’t you like a partner who’s prepared? SERVPRO can keep your vital lists in one place: insurers, contractors, even the locations of any hazardous materials in your workplace that need to be quickly moved or remediated in in case of disaster. Known as the SERVPRO READY plan, this can help us respond faster and more thoroughly when the call comes.

We Do Paperwork, Too

Another important aspect of having a ready partner is that we can help with any paperwork related to disaster recovery. SERVPRO has many years of experience dealing with insurance companies, and we can help you ensure you have the documentation you need to get your claims covered.

Whether you’re looking for a long-term disinfection service, or need help restoring your property after an emergency, your SERVPRO team is ready to help. Contact us at any hour to see our exceptional service in action.

Your SERVPRO Franchise Hits the Sweet Spot | SERVPRO® of East Lansing/Haslett

12/16/2020 (Permalink)

East Lansing East Lansing across from Michigan State University

If you’re reading this blog, you’re likely thinking about cleaning, restoration and disinfection services in the East Lansing area.

This is a bustling market, and we’re aware that you have lots of choice when you select a cleaning and restoration partner. Let’s talk about why SERVPRO is one of the best commercial—and residential—partners you could select. The answer lies in our balance of local knowledge and national expertise.

National Reach

As a national franchise, we’re more than just some businesspeople pushing out a concept. We’re a center for knowledge and professional expertise. Our larger network gives us access to a lot of cleaning and restoration wisdom. We look to SERVPRO for guidance about so many thing—cleaning protocols, products and new hazards, among others.

Our national scale also enables us to be nimble. Because of our national organization, for instance, we were able to rapidly push an EPA-approved COVID-19 cleaning protocol across the country, rather than each location figuring it out all alone.

Local Knowledge

East Lansing residents share some hazards with people across the United States—housefires, for instance. But we also have some unique threats.

For instance, we have extremely cold temperatures, including minus 29 in 1981. That leads to specific hazards to property and contents, including snow and ice damage, plumbing breaks, and doorframe rot. With our river, our humid summers and our propensity to build full basements, we also tend to encounter flooding and mold damage underneath ground level, as these photos attest.

Because we’ve seen it, we know how to deal with it. Our experience can even let us help you track down the source of a tricky problem. And most important, because we’re your neighbors, we know what you’re dealing with. When it comes to disasters—especially those related to weather—we’re usually all in it together!

Whether you’re looking for a long-term disinfection service or need help restoring your property after an emergency, your SERVPRO team is ready to help. Contact us at any hour to see our exceptional service in action.

Why SERVPRO®? We’re Certified!

12/14/2020 (Permalink)

Why SERVPRO®? We’re Certified! | SERVPRO® of East Lansing/Haslett

When you look for someone to restore your business after a fire, flood or other emergency event, you want to deal with professionals who are certified in their field. Electricians, plumbers and HVAC contractors have to undergo testing and licensing to stay in business—but who certifies cleaning and restoration companies?

In fact, SERVPRO locations and technicians have to obtain multiple certifications. That’s because our projects are so diverse and wide-ranging. Let’s look at some of the “certified” reasons you should partner with SERVPRO for commercial restoration services.

AMRT (Applied Microbial Remediation Technician). Our technicians obtain this certification from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), an international organization that promulgates ANSI-accredited industry standards. For this certification, we study mold and sewage remediation. Our firm is certified by IICRC, too.

ASD (Applied Structural Drying Technician). Also from the IICRC, this certification means we’ve proven we can safely dry and restore water-damaged buildings and their contents.

OSHA General/Construction Industry Training Program. Because we do so much work in and around damaged structures, our technicians learn the basics of construction industry safety in this Occupational Health and Safety Administration course.

RRRP (Lead-Based Paint Activities and Renovation). This EPA-based certification indicates that we can safely perform restorations in buildings that might contain lead paint. That’s usually those built before 1978. We have training to carefully follow these standards, especially when emergencies create unexpected lead exposure.

WRT (Water Damage Restoration Technician). When our technicians obtain this entry-level IICRC certification, they understand the basics of water damage restoration, including containing and extracting the water that’s present, as well as mold removal procedures.

Whether you’re looking for a long-term disinfection service or need help restoring your property after an emergency, your SERVPRO team is ready to help. Contact us at any hour to see our exceptional service in action.

A Silent Menace: Low-Lying Water | SERVPRO® of East Lansing/Haslett

12/14/2020 (Permalink)

foundation If you have water damage in your home, contact us right away. SERVPRO of East Lansing / Haslett is your local water restoration expert.

A Silent Menace: Low-Lying Water | SERVPRO® of East Lansing/Haslett

When you think about water getting into your home or business, you may imagine a roof leak or maybe a burst pipe. But low-lying water that creeps into your basement or saturates your foundation can be an equally grave problem, doing structural damage that may be hard to correct.

Where Does Basement/Foundation Water Come From?

One of the most common sources is rainwater draining under your house. This is especially true if your home or business lies in a depression. Water may drain toward it and pool up around the foundation.

So What’s the Problem With Low-Lying Water?

If you allow water to stand around your foundation or in your basement, it can lead to black mold growth. It can also damage wooden structural beams. It can even make a pleasant home for termites, which enjoy the damp! Plus, water seepage can crack concrete walls.

Solutions to Keep Your Foundation Dry

Of course, you can’t keep water from coming in contact with your foundation or basement. But you can stop water from pooling up, and you can also find ways to shunt off any water that gets inside.

To keep water away, create a gentle grade down from your house all around. A drop of about an inch per foot, for at least six feet may be all you need to let water drain away from your house, rather than pooling up around it.

Equally important is keeping water from getting inside, and getting rid of it when it does come inside. One thing to look for is underground pipes or cracks in concrete walls that admit water.

After repairing any obvious openings, you can also invest in drain tile systems, French drains and a sump pump to redirect water. Some paints and finishes can prevent damage due to mild dampness, but they’re no match for actual standing water, even if it’s on the other side of a wall.

While we hope you never have water damage to your building, if you do discover a problem, SERVPRO is here to help with the restoration services you need to make your home or business clean and safe again.

If water damages your home, we’re there for you. Contact us at any hour for assistance.