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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What To Do Until Help Arrives

7/19/2018 (Permalink)

Here at SERVPRO of East Lansing/Haslett, we know that emergencies happen, which is why we offer prompt 24/7 emergency response. However, until our highly trained technicians arrive, there are some effective steps you can take to help minimize the damage being done to your home or business. Depending on the type and extent of the emergency at hand, different procedures should be followed in order to slow down the damage being done.

When you are facing water damage from a clean water source, there are several things you can do until SERVPRO of East Lansing/Haslett arrives.

  • As soon as possible, turn off the source of water. If you are unable to do so, contact a qualified party to shut off the water source. Doing this will stop any additional water trying to enter your home from doing so.
  • When safe to do so, attempt to shut off the circuit breaker for wet areas throughout the affected building. Use extreme caution when doing so in order to avoid any electric shock.
  • Begin blotting and mopping up as much water as possible. Having standing water can cause more damage to the building
  • Keep furniture skirting, draperies and other items away from wet areas. A good trick to keeping furniture skirting off the wet flooring is to use clothespins to pin them up.

In addition to the many beneficial tips to keep in mind when facing clean water damage, there are also several things you should avoid.

  • Any rooms with standing water should be avoided at all costs.
  • Keep all items that when wet could cause staining away from carpet. These items include newspapers, magazines, or papers with ink that could bleed through when damp.
  • Do not use any appliances while in standing water. 
  • Do not use your own vacuum to remove water because this can cause electrical shock and possibly damage the vacuum cleaner. 
  • Do not turn on ceiling fixtures if ceiling is wet.
  • Do not enter any rooms where the ceiling appears to be sagging due to retention of water. 

Need Emergency Service? Call Us 24/7 at 517-999-0789

Conditions In Haslett Might Be Right For Mold

7/19/2018 (Permalink)

Mold Remediation Conditions In Haslett Might Be Right For Mold Mold on a wall in a Haslett home.

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of East Lansing/Haslett to assess the situation. We have the knowledge, tools and track record to effectively remedy mold in your home or business.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of East Lansing/Haslett for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of East Lansing/Haslett specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remedy your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 517-999-0789

Fire Safety in The Kitchen

7/19/2018 (Permalink)

Fire Damage Fire Safety in The Kitchen Smoke damage in an East Lansing home's kitchen.

According to the NFPA, US Fire Departments responded to an average of 166,000 fires per year between 2010 and 2014 that involved cooking equipment. Home fires are more likely to start in your kitchen than any other room in the house.

Grease fires are caused by letting oil get too hot, so the best way to prevent them is to never leave your kitchen unattended. Oil smokes before it burns, so if you see your pan start to smoke, take it off the heat before it has a chance to catch fire. If the pan has already caught fire, turn off the burner immediately and place a heavy metal lid on the pan - never use a glass lid as it will shatter - or use a baking sheet if you don't have metal lids. Never pour water on a grease fire! 

Our blog post "Which Fire Extinguisher Is Right For You?" indicates which fire extinguishers are effective on each type of fire. In the case of a grease fire, you will need a Class B fire extinguisher.

Here are some safety tips to help prevent a fire in your kitchen:

  • Stay in the kitchen when you are frying, grilling, or broiling food. If you must leave the kitchen for even a short period of time, turn off the stove.
  • Avoid wearing loose clothing or dangling sleeves while cooking.
  • Clean cooking surfaces on a regular basis to prevent grease buildup.
  • Always check the kitchen before going to bed or leaving the home to make sure all stoves, ovens, and small appliances are turned off.
  • Consider purchasing a fire extinguisher to keep in your kitchen. Contact your local fire department to take training on the proper use of extinguishers.
  • Install a smoke alarm near your kitchen, on each level of your home, near sleeping areas, and inside and outside bedrooms if you sleep with doors closed. Use the test button to check it each month. Replace all batteries at least once a year.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 517-999-0789

East Lansing Residents: We Specialize in Flooded Basement Cleanup and Restoration!

7/18/2018 (Permalink)

Water Damage East Lansing Residents: We Specialize in Flooded Basement Cleanup and Restoration! This East Lansing home's basement flooded due to a sewer backup during heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your East Lansing basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 517-999-0789

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of East Lansing/Haslett and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help! 517-999-0789

Serious Water Damage in Lansing Business

7/11/2018 (Permalink)

Commercial Serious Water Damage in Lansing Business The iron particulates in the water oxidized and left these massive rust stains all over.

Powerful Water Main Break

A water main break in this Lansing hall caused extensive damage throughout. The water main burst on a Friday and, as the building is typically only used for meetings and receptions, wasn't checked on until someone noticed a spike in the utility bill a couple days later. The water quickly flooded the rest of the hall, causing all the floors and lower walls to be unsalvageable. 

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Be sure to check our Before & After photo section soon to see the building after the repairs!

Business Flooded? Call Us Today – We’re Ready To Help! 517-999-0789

Emergency Ready Profile

7/3/2018 (Permalink)

Commercial Emergency Ready Profile SERVPRO's Emergency Ready Profile

According to the latest industry research, as much as 50% of business may never recover from a disaster. Of the businesses that do survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. 

By developing a Emergency Ready Profile with SERVPRO of East Lansing/Haslett for your business, you minimize business interruption by having an immediate plan of action. 

Ready Profile Advantages

  • No cost assessment of your facility.
  • A concise profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO of East Lansing/Haslett as your disaster mitigation  and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Call SERVPRO of East Lansing/Haslett to get started today – 517-999-0789

Does your East Lansing Home have a Mold Problem?

6/13/2018 (Permalink)

Mold Remediation Does your East Lansing Home have a Mold Problem? Mold was hiding behind drywall and insulation in this Haslett home.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 517-999-0789

Are you prepared for a power outage?

5/29/2018 (Permalink)

Storm Damage Are you prepared for a power outage? Keep your family safe with an emergency preparedness kit!

Be prepared for a power outage by keeping necessary items centrally located in your home. Take the time to ensure that everyone in your family is aware of the "kit." Periodically check your kit to see that batteries operate properly. The following is a list of items that are suggested to keep on hand:

1.     Flashlights for each family member

2.     Battery-operated radio and clock

3.     Extra batteries

4.     Containers of bottled water

5.     Canned, freeze-dried or dehydrated food, powdered milk, baby supplies for infants

6.     Non-electric can opener

7.     List of important phone numbers

8.     First-aid kit

Following a disaster, there may be power outages that could last for several days. Stock canned foods, dry mixes and other staples that do not require refrigeration, cooking, water or special preparation. Be sure to include a manual can opener and eating utensils. The following items are suggested when selecting emergency food supplies. You may already have many of these on hand.

•Store at least a three-day supply of non-perishable food.

•Choose foods your family will eat.

•Remember any special dietary needs.

•Avoid foods that will make you thirsty.

•Choose salt-free crackers, whole grain cereals and canned foods with high liquid content.

•Ready-to-eat canned meats, fruits, vegetables and a can opener

•Protein or fruit bars

•Dry cereal or granola

•Peanut butter

•Dried fruit

•Nuts

•Crackers

•Canned juices

•Non-perishable pasteurized milk

•High energy foods

•Vitamins

•Food for infants

•Comfort/stress foods

These and many other helpful tips are available at https://www.ready.gov/power-outages. When bad weather strikes the East Lansing/Haslett area, knowing what to do until SERVPRO of East Lansing/Haslett arrives will make a difference.

Call us directly at 517-999-0789.

Our Highly Trained Restoration Specialists can restore your East Lansing Home

5/18/2018 (Permalink)

SERVPRO of East Lansing/Haslett is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of East Lansing/Haslett

SERVPRO of East Lansing/Haslett specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, water or storm damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Learn More About Our Company

February Floods

5/8/2018 (Permalink)

Storm Damage February Floods The basement of an Okemos home on the Red Cedar, 5 days after flooding began.

For many people, snagging a piece of waterfront property can be a dream come true. But when accumulated snow melts, or heavy rains ensue, that dream can turn into a nightmare.

In February, Mid-Michigan experienced some of the worst flooding in recent history. The Red Cedar's flood stage is 7 feet, and peaked at 10.3 feet; the Grand River's flood stage is 11 feet, and it peaked at 14.6 feet. The Lansing flood of 1975 reached levels of 12 feet.

There are over 1,700 SERVPRO franchises nationwide, as well as a Disaster Recovery Team and many franchises who participate in Storm Team. SERVPRO of East Lansing/Haslett has had the opportunity to participate in disasters around Michigan and in Texas during the devastating Hurricane Harvey aftermath. During the Lansing flood, franchises came to help from Tennessee, Ohio, Minnesota and Oklahoma.

Have Storm or Flood Damage? Call Us Today - 517-999-0789

Restoring Your Commercial Property After A Water Damage Event

4/13/2018 (Permalink)

Commercial Restoring Your Commercial Property After A Water Damage Event Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events in East Lansing/Haslett commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of East Lansing/Haslett

SERVPRO of East Lansing/Haslett specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • IICRC Certified Firm
  • WRT - Water Damage Restoration Technician
  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program

Call Us Today – We’re Ready To Help! 517-999-0789

Serious Mold in Unoccupied Home

4/10/2018 (Permalink)

Mold Remediation Serious Mold in Unoccupied Home Mold on the ceiling and fan on the second floor.

A lot of things can go wrong when a home is left unoccupied for an extended period of time, especially if there is no caretaker to check in periodically. Such was the unforunate case for this East Lansing home.

This home had been left unattended for about a year. A family member of the homeowner received a large utility bill and had a handy-man go check out what was going on. The water pump went out and the house had not been winterized, and with the cold temperatures of Michigan's winter season, pipes were freezing and bursting. Water was trapped between the first floor ceiling and second floor, causing the entire first floor ceiling to collapse in the living room. Due to the warm temperature of the home and undisturbed air, mold and bacteria began to form everywhere. Pink, blue, green, and black spots covered the walls and ceilings, mold had begun to eat away at wood furniture and knickknacks, and a thick, white mold covered the underside of the ceiling that had collapsed.

Taking proper precautions when a home will be unoccupied is imperative. Hiring a handy-man or family friend to check on the property regularly, maintaining insurance, and keeping an eye on utility bills can prevent a massive mold infestation from forming, saving you thousands of dollars.

About Our Mold Remediation Services

SERVPRO of East Lansing/Haslett specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 517-999-0789

Spring Fire Safety Tips

3/12/2018 (Permalink)

Fire Damage Spring Fire Safety Tips Keep your home safe!

Spring is just around the corner and we all know what that means - SPRING CLEANING! When planning out your spring cleaning checklist, be sure to incorporate these tips to keep your home or business safe from fire.

• Test your smoke alarms, and replace any alarms that are 10 years old or older.

• Test your carbon monoxide alarms, and replace any alarms that are 7 years old or older.

• Check your dryer vents and clean the hosing.

• Clean clutter inside and outside your home.

• Check the cords on your appliances. If any are cracked or frayed, repair or replace them.

• Practice your home fire escape plan.

If your property does suffer fire or smoke damage, contact SERVPRO of East Lansing/Haslett at 517-999-0789 and we'll help make it "Like it never even happened."

Pipe Bursts in East Lansing Apartment

2/13/2018 (Permalink)

Water Damage Pipe Bursts in East Lansing Apartment The ceiling of the apartment complex after falling due to water.

The nationwide Arctic Freeze in December was like nothing we've experienced in the past recent years - Michiganders were seeing temperatures in the negative teens for days. Our homes are just as susceptible to these frigid temperatures. Pipes were bursting in homes all over the state, and the technicians at SERVPRO of East Lansing/Haslett were able to respond quickly to put a halt to any damage being done.

On this particular occasion, a pipe burst between the first and second floors of this East Lansing apartment, and the damage was already pretty severe upon our arrival. With a pipe burst comes a lot of force, which you can see from this photo. The water being built up between the ceiling and floor was enough to saturate the ceiling and cause it to deteriorate and collapse. The water was able to then travel throughout the main floor, and soak through to the basement and crawlspace.

Our crews worked tirelessly to get the apartment cleared of wet materials and to get everything dried completely. While devastated about the amount of damage caused by the pipe burst, and the amount of remodeling to be done, the complex owner was very pleased with our crews dedication to completing the mitigation in a timely manner.

Staying Safe During a Winter Storm

1/24/2018 (Permalink)

Storm Damage Staying Safe During a Winter Storm While beautiful, snow covered landscapes can be treacherous.

Although the deep freeze has passed, Michigan's unpredictable winter could throw a few more weeks of frigid temperatures our way. Following these helpful tips from the Red Cross can help keep you, your family, friends, and neighbors safe during a winter storm.

  • Stay indoors and wear warm clothes. Layers of loose-fitting, lightweight, warm clothing will keep you warmer than a bulky sweater. If you feel too warm, remove layers to avoid sweating; if you feel chilled, add layers.
  • Eat regularly. Food provides the body with energy for producing its own heat.
  • Keep the body replenished with fluids to prevent dehydration. Drink liquids such as warm broth or juice. Avoid caffeine and alcohol. Caffeine, a stimulant, accelerates the symptoms of hypothermia. Alcohol, such as brandy, is a depressant and hastens the effects of cold on the body. Alcohol also slows circulation and can make you less aware of the effects of cold. Both caffeine and alcohol can cause dehydration.
  • Bring your companion animals inside before the storm begins.
  • Move other animals to sheltered areas with a supply of non-frozen water. Most animal deaths in winter storms are caused by dehydration.
  • Check on relatives, neighbors, and friends, particularly if they are elderly or if they live alone.

If you must go outside, protect yourself from winter storm hazards:

  • Wear layered clothing, mittens or gloves, and a hat. Outer garments should be tightly woven and water repellent. Mittens or gloves and a hat will prevent the loss of body heat.
  • Cover your mouth to protect your lungs from severely cold air. Avoid taking deep breaths; minimize talking.
  • Watch for signs of hypothermia and frostbite.
  • Keep dry. Change wet clothing frequently to prevent a loss of body heat. Wet clothing loses much of its insulating value and transmits heat rapidly away from the body.
  • Stretch before you go out. If you go out to shovel snow, do a few stretching exercises to warm up your body. This will reduce your chances of muscle injury.
  • Avoid overexertion, such as shoveling heavy snow, pushing a vehicle, or walking in deep snow. The strain from the cold and the hard labor may cause a heart attack. Sweating could lead to a chill and hypothermia.
  • Walk carefully on snowy, icy sidewalks. Slips and falls occur frequently in winter weather, resulting in painful and sometimes disabling injuries.
  • If you must go out during a winter storm, use public transportation if possible. About 70 percent of winter deaths related to ice and snow occur in automobiles.

What You Need to Know About Insuring Your Business

12/4/2017 (Permalink)

Commercial What You Need to Know About Insuring Your Business City of East Lansing

Starting your own business can be an exciting time - but make sure you've got all your bases covered! After you've secured the proper insurances to protect you and your employees, SERVPRO of East Lansing/Haslett can come to your business to set up your ERP!

Learn What’s Protected Under General Liability Insurance Coverage

Business liability insurance coverage is something most business simply must have, so it is essential that you understand what it does and doesn't cover.

Here are some general liability insurance coverage rules of thumb. To be sure about your specific business needs, be sure to consult with a qualified business insurance agent.

What’s typically protected by commercial liability insurance coverage

Business is inherently risky, but business liability coverage safeguards against many known and unknown risks. Commercial liability insurance coverage protects you, your business and your employees from claims involving bodily injury or property damage, up to the limits of your policy. Policies shield you from the expense of out-of-court settlements, litigation and judgments awarded by courts.

Lawsuits, investigations and settlements

If damages are filed against you or you’re sued, general liability insurance covers the insurance company’s investigation and attorney expenses, any judgment or settlement, medical expenses in case of injury and bonds if they must be subsequently posted.

Injury damages

Claims can arise from bodily injury or property damages resulting from accidents on your premises or from your products, your operations or advertising for your business.

Miscellaneous

Liability insurance can also cover things you may not have thought about, such as advertising injury in the event your company’s marketing violates someone’s copyright. Business liability insurance coverage even offers some protection against alcohol-related accidents (as long as your company is not in an alcohol-related business, such as the manufacture or distribution of alcohol).

What’s typically NOT protected by business liability coverage

Here are some situations that would not be protected by general liability insurance coverage. 

Employee injuries

Workers compensation is the insurance you would need to protect your employees when they are hurt on the job.

Professional mistakes

Business liability insurance coverage won’t cover a professional mistake, but professional liability will. It insures against mishaps that may occur as you offer your opinion, solution, service or recommendations in the course of business.

Auto-related coverage

Business liability coverage does not protect you against auto accidents. Purchase a separate auto policy to protect your business.

Punitive damages

Though there can be exceptions, a general business liability policy rarely pays for punitive damages resulting from a lawsuit.

Intentional acts

General business liability insurance does not cover damages or injuries resulting from expected or intentional acts. For example, if an employee assaults a customer, your business liability coverage would not cover the damages if they sue. But if the employee was defending himself or the company from a criminal act, the liability insurance would provide coverage.

Your work

Referred to as the “workmanship” exclusion, and is common in general liability policies. Insurance policies do not respond to what would normally be picked by a company’s warranty for their work.

Source: Nationwide

Mold Remediation at Jackson, MI Golf Course

12/4/2017 (Permalink)

Mold Remediation Mold Remediation at Jackson, MI Golf Course Just one of the areas affected in this 4,000 square foot clubhouse.

This Jackson, MI golf course has been in business since 1960. Each year, the owners will close during the winter season, and head down to Florida, sending someone in check on the clubhouse every other week. During this particular February, a pipe burst in the clubhouse between checks. Everything in the clubhouse remained functioning as normal, such as the heat, which combined with the moisture from the pipe burst created the perfect breeding grounds for microbial growth.

SERVPRO of East Lansing/Haslett was able to get our crews down to Jackson as soon as the owners found out about the loss. A thorough inspection revealed mold covering 70% of surfaces in the clubhouse. Chairs were rusted, contaminated water covered the floors, tables, walls, and ceilings were covered in mold. This turned out to be a complete tear out and rebuild - especially since this is a business where food and drinks are served.

Our crews worked tirelessly setting up equipment, doing demolitions, and getting the reconstruction squared away. 

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of East Lansing/Haslett

SERVPRO of East Lansing/Haslett specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The Mold Remediation Process

Every mold infestation is different, from the extent and type of growth, to the variety of materials affected. Each scenario requires a unique solution, but the general process stays the same. When you discover mold, call us at 517-999-0789 and we will go through our standard mold remediation process: 

  • Inspection and Mold Damage Assessment
  • Mold Containment
  • Air Filtration
  • Removing Mold and Mold-Infested Materials
  • Cleaning Contents and Belongings
  • Restoration

If You See Signs of Mold, Call Us Today – 517-999-0789

Helpful Tips on Mold Prevention

12/1/2017 (Permalink)

Mold Remediation Helpful Tips on Mold Prevention Serious mold growth in a Mason, MI home.

Michigan's humid climate creates the ideal breeding ground for microbial growth in your home. Here are some tips from Mother Nature Network to help prevent harmful microbial growth in your home.

1. Identify problem areas in your home and correct them. You can't mold-proof your home, but you can make it mold-resistant. Do an audit of your home: where are the problem areas? Does the basement flood? Do you notice frequent condensation on an upstairs window? Is there a water stain on the ceiling from a persistent leak? Preventing mold from growing or spreading might be as simple as ripping up carpet in a damp basement, installing mold-resistant products, or repairing damaged gutters. Or it may be a matter of major excavation and waterproofing. Whatever the case, address the problem now. It might cost some money up front, but it will surely be more costly down the road if mold continues to grow unchecked.

2. Dry wet areas immediately. Mold can't grow without moisture, so tackle wet areas right away. Seepage into the basement after a heavy rainfall, accumulation from a leaky pipe, even a spill on the carpet should be dried within 24 to 48 hours. If you've experienced a flood, remove water-damaged carpets, bedding, and furniture if they can't be completely dried. Even everyday occurrences need attention: don't leave wet items lying around the house, and make sure to dry the floor and walls after a shower. Don't leave wet clothes in the washing machine, where mold can spread quickly. Hang them to dry — preferably outside or in areas with good air circulation.

3. Prevent moisture with proper ventilation. It may be that your routine domestic activities are encouraging the growth of mold in your home. Make sure an activity as simple as cooking dinner, taking a shower, or doing a load of laundry doesn't invite mold by providing proper ventilation in your bathroom, kitchen, laundry room, and any other high-moisture area. Vent appliances that produce moisture — clothes dryers, stoves — to the outside (not the attic). Use AC units and dehumidifiers (especially in humid climates), but make sure they don’t produce moisture themselves by checking them periodically and cleaning them as directed by the manufacturer. Your energy-efficient home may be holding moisture inside, so open a window when cooking or washing dishes or showering, or run an exhaust fan.

4. Equip your home with mold-resistant products. Building a new home or renovating an old one? Use mold-resistant products like mold-resistant drywall or mold-resistant Sheetrock, and mold inhibitors for paints. Traditional drywall is composed of a gypsum plaster core pressed between plies of paper. Mold-resistant drywall is paperless — the gypsum core is covered in fiberglass, making the surface highly water-resistant. Moisture-resistant drywall is especially valuable in areas prone to wetness, such as bathrooms, laundry rooms, basements, and kitchens. Not only is traditional drywall more susceptible to mold than the paperless kind, but it is also difficult to rid of mold, and removal and replacement can be expensive. Mold-resistant gypsum board is also available; the core of the drywall is developed in such a way to prevent moisture absorption, and thus prevent mold growth.

5. Monitor humidity indoors. The EPA recommends keeping indoor humidity between 30 and 60 percent. You can measure humidity with a moisture meter purchased from your local hardware store. You'll also be able to detect high humidity by simply paying attention to potential problem areas in your home. Telltale signs of excessive humidity include condensation on windows, pipes, and walls. If you notice condensation, dry the surface immediately and address the source of moisture (for example, turn off a humidifier if water appears on the inside of nearby windows).

6. Direct water away from your home. If the ground around your home isn't sufficiently sloped away from the foundation, water may collect there and seep into your crawlspace or basement.

7. Clean or repair roof gutters. A mold problem might be a simple matter of a roof that is leaking because of full or damaged gutters. Have your roof gutters cleaned regularly and inspected for damage. Repair them as necessary, and keep an eye out for water stains after storms that may indicate a leak.

8. Improve air flow in your home. According to the EPA, as temperatures drop, the air is able to hold less moisture. Without good air flow in your home, that excess moisture may appear on your walls, windows and floors. To increase circulation, open doors between rooms, move furniture away from walls, and open doors to closets that may be colder than the rooms they’re in. Let fresh air in to reduce moisture and keep mold at bay.

9. Keep mold off household plants. They're beautiful and help keep your indoor air clean — and mold loves them. The moist soil in indoor plants is a perfect breeding ground for mold, which may then spread to other areas of your house. Instead of getting rid of your plants, try adding a bit of Taheebo tea to the water you give to your houseplants. The oil of this tree, which withstands fungi even in rain forests, helps hinder mold growth in plant soil and can be found at natural food stores.

Finally, educate yourself on your region's climate — be it the cold and wet Northeast, the hot and wet South, the hot and dry Southwest, or the cold and dry West — and how it responds to moisture. There is no one-size-fits-all solution when it comes to mold prevention. Knowing what works for your climate and your home is an important first step.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 517-999-0789

Preparing Your Business for Michigan's Winter

11/30/2017 (Permalink)

Commercial Preparing Your Business for Michigan's Winter Take the time to prepare your business this winter!

The winter months bring in weather systems that can lead to heavy property damage as well as a higher incidence of employee illness, power outages, and the possibility of weather-related closures. Sub-zero temperatures can lead to burst pipes and flooding and leave business owners dealing with an expensive clean-up.

These dangerous conditions can also increase the risk of employees, customers, or clients slipping and falling on your property. Are you prepared? As a business owner, you owe it to yourself, and to your customers and staff, to do everything possible to protect against these eventualities. An estimated 25 to 40 percent of small businesses never recover from a disaster, forcing them to close their doors forever. With the right property and casualty insurance and business insurance in place you can protect against these losses even if your business is unable to operate for weeks, or longer.

Planning for Winter Weather

As a business owner, you have worked hard to establish your enterprise and keeping it financially healthy is always important. Weather disaster planning can help you avoid financial losses. Take the following steps to protect your business over the winter months:

  • Risk assessment. Evaluate your business property for vulnerabilities in electrical systems, roof, pipes, refrigeration units or other critical systems before winter weather hits. 
  • Assess the cost of a business interruption. Determine how much your business needs in a reserve account or in insurance coverage to be able to survive a shutdown for a week, month, and six months.
  • Disaster plan. Develop a disaster plan and issue it to all employees. Hold a meeting to go over the plan, point by point.
  • Power backups. If possible, install a back-up generator to supply power to phone systems, lights, and other critical systems.
  • Emergency contact list. Create a list of employee phone numbers – both primary and secondary – as well as cellphone and landline numbers and email addresses for emergency contacts for each employee.
  • Battery-operated radio. In some severe conditions, your only source of information may be the radio. Ensure you have a quality battery-operated radio so you can get these updates.
  • First aid supplies. Have a full first aid kit available.
  • Insurance policy review. Evaluate your coverage under your existing business insurance and property insurance policies. 

Source: Eastman Insurance Agency

Tips for a Safe Thanksgiving

11/17/2017 (Permalink)

Fire Damage Tips for a Safe Thanksgiving Happy Thanksgiving!

Thanksgiving is a wonderful time of year to spend with friends and family - but the holiday happiness can be cut short when a sudden fire catches in the kitchen. According to the NFPA, the National Fire Protection Association, Thanksgiving is the leading day of the year for home fires involving cooking equipment. Follow these safety tips from the NFPA to ensure your home steers clear of a disaster this Thanksgiving:

  • Stay in the kitchen when you are cooking on the stovetop, so you can keep an eye on the food.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. The stove will be hot, and kids should stay 3 feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

From all of us at SERVPRO of East Lansing/Haslett, have a safe and happy Thanksgiving!

Prepare Your Mid-Michigan Home for a Winter Storm

11/14/2017 (Permalink)

Storm Damage Prepare Your Mid-Michigan Home for a Winter Storm Prepare your home and family for Michigan's upcoming winter season!

Michigan is no stranger to deadly winter storms - take the time this fall to prepare your home and family for this year's winter season!

Trim or Remove Trees

Trees are responsible for the majority of damage to homes and personal property during winter storms. Your homeowner’s insurance may not protect you in the event of fallen limbs or trees. According to insurance company Allstate, your homeowner’s insurance probably will not cover a fallen tree if the tree exhibited prior signs of rot or instability.

  • Trimming: Trimming is far less expensive than full removal. Crews can thin out the branches to reduce the “sail effect” when those high winter winds blow. Trimming can also can balance out the tree’s load and keep one side from being heavier than the other, a condition that may topple the tree.
  • Removing: Tree removal can entail a significant cost, especially in dense, metro areas where mobility is limited. The average cost to remove a large tree hovers in the $1,500 range, not including debris removal. Many communities require that you apply for a tree removal permit or at least put in a written notification. In many cases, the permit or notice must be accompanied by an arborist’s report stating that removal is required.

Check Roof and Flashing Stability

High winds can loosen roof shingles. Walk your roof and inspect it carefully. Shingles that are obviously loose should be replaced by a qualified roofer.

The condition of the flashing – the metal sleeves around the chimney and other roof protrusions – is more difficult to visually determine. Have a contractor or roofer inspect these areas.

Promote Drainage Away from House

When storms hit, massive amounts of water are directed at your house over a short period of time. Re-grade the soil around your house so it declines away from the foundation.

Clean and Repair Gutters and Downspouts

One source of water damage to foundations and basements is downspouts that force water straight into the ground. This can be easily and cheaply fixed by adding plastic downspout drainage lines that deposit the water away from the house. Fix or replace gutters in the summer. Clean gutters in the early fall, as soon as all the leaves are off the trees.

Purchase Ice Melt

In areas prone to freezing weather, walkways and driveways can become dangerously icy. Purchase ice melt in early fall (it may not be in stock in stores earlier than that). Calcium chloride is better than rock salt because it is less damaging to hardscaping and surrounding plants.

Remove Air Conditioners

By the end of summer, window unit air conditioners are no longer needed. A/C units are weak points for water intrusion. Even if there is a tight seal between the unit and the window, water can still enter through the back of the unit. Remove them and stow them away.

Remove Screens and Install Storm Windows

Depending on your climate, you can likely keep the windows open for a month or two past summer’s end. Eventually, though, it is good practice to remove the screens, wash them down, and store them until the following summer. Exterior retrofit storm windows can protect your windows against light debris impact and wind-blown rain, snow, and sleet.

Clean Chimneys for Wood-burning Fireplaces

Wood-burning fireplaces build up creosote, an oily black substance that can cause chimneys to internally ignite. Hiring a chimney sweep is the most effective way to rid your flue of creosote.

However, the Chimney Safety Institute of America (CSIA) endorses one product, Joseph Enterprise’s Creosote Sweeping Log, as being acceptable for do-it-yourself creosote cleaning.

Prepare Your Home’s Interior and Yourself

Dealing with exterior issues during the summer, when the weather is fair, gives you more time and leeway to tackle interior areas as winter approaches.

Tune-Up Your Heating System

Bringing in a technician to conduct a furnace “tune-up” is like your biannual dentist’s visit for teeth cleaning: you can miss it sometimes, but it is highly recommended that you do every year.

The greatest value in doing the tune-up before winter storms is that you can accomplish it on your own terms. If you wait until your furnace dies during a storm, you will be at the mercy of overtasked HVAC companies, their tight schedules, and their often-inflated pricing.

Learn How to Shut Off the Water Main and Gas

Quick – Do you know where your water main and gas shut-off valves are located? If you cannot answer this question off the top of your head, you need to find out now.

Water main valves are typically located within the house on the perimeter, facing the street. Gas valves are located outside the house near the gas meter. Most gas and water shut-off valves require a special tool that costs less than $15.

Install Emergency Lighting

Emergency lighting is your protection against fumbling around in the dark when the power goes out. Available for less than $20, these lights stay plugged into outlets so they are always charging. When power to the outlet is cut off, they automatically turn on.

Create a Family Emergency Plan

Creating a family emergency plan is as simple as printing and filling out a form that is available at the FEMA website.

This plan lists phone numbers, addresses, and medical information for all family members. Because both power and cell phone reception can go down in storms, it is valuable to have all this information available in hard-copy form.

Tips courtesy of fix.com

Pet Safety in an Emergency

10/13/2017 (Permalink)

Fire Damage Pet Safety in an Emergency SERVPRO of East Lansing/Haslett - 517-999-0789

Emergencies come in many forms:  fires, hurricanes, earthquakes, tornadoes, floods, and violent storms.  In the event of a natural disaster or extreme weather, would you know what to do to protect your pet, to keep them safe?

The Center for Disease Control and Prevention suggests five (5) steps you can take to keep your pets safe during and after an emergency.

  1. Have a plan- what you would do if you aren't home or can't get to your pet when disaster strikes
  2. Make a kit- stock up on food and water, tap water could become contaminated
  3. In Case of Emergency- have information with you that will help find your pet in case they get lost or run away
  4. Make sure vaccinations are up to date- in case your pet needs to stay at a shelter
  5. Have a safe haven- Pets get nervous too, make sure you have their favorite toys, a leash, and a bed or cage

The CDCP gives some other things to think about and other resources with information to help keep your pets safe in an emergency.  Remember we are Always Here to Help.

The Water You Don't See

10/13/2017 (Permalink)

Water Damage The Water You Don't See Coming home to see this is never in anyone's plans!

With any leak or spill, it’s the water you don't see that can cause the most damage. When you experience a water damage, make the right choice. A mop and common household cleaning products may not be enough for the unseen water intrusions. While the surface may seem dry, the water you don’t see can contain bacteria, cause mold or rot, and cause other unseen damage.

The insurance industry estimates that approximately 90 percent of household damages come from water-related occurrences. The most commonly reported cause is leaky or broken pipes and plumbing fixtures. Home appliances are considered a leading cause of preventable water damage. By implementing a simple inspection and maintenance program, homeowners can reduce their risk significantly:

  • Dishwasher - Periodically check around the base of the dishwasher, as well as the water supply line under the sink.
  • Refrigerator - For refrigerators with ice makers, periodically check the hose connection attached to the water supply.
  • Washing Machine - Hoses should be inspected regularly for wetness around hose ends, as well as for signs of bulging, cracking or fraying. Hoses should be replaced every three to five years.
  • Water Heater - While the service life of the standard water heater is 10 to 15 years, water heaters should be inspected routinely for signs of leaks or tank rust. Water heaters should be located next to a floor drain or placed inside a drain pan piped to the floor drain.

So before risking the value of your home or further damage by attempting to clean and dry it yourself, call us to inspect your home.

SERVPRO of East Lansing/Haslett - 517-999-0789

Categories of Water

10/10/2017 (Permalink)

Water Damage Categories of Water The basement bathroom of this East Lansing home suffered a sewer backup.

There are three major types of contaminated water. SERVPRO of East Lansing / Haslett will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

24 Hour Emergency Service - 517-999-0789

Hurricane Harvey Restoration Work

10/4/2017 (Permalink)

Storm Damage Hurricane Harvey Restoration Work An aerial view of Katy, TX after Hurricane Harvey.

In the days following the horror that was Hurricane Harvey, SERVPRO of East Lansing/Haslett was assigned to the SERVPRO Storm Team to help with restoration in the Houston area after the massive flooding. Our franchise owner, Bert, and four technicians headed down to Texas to do what they could to restore homes devastated by the storm.

SERVPRO of East Lansing/Haslett was assigned mainly to the areas of Tomball and Katy, which are north and northwest of Houston. The homes in these areas had experienced indoor flooding anywhere from 1' to 4' high, and the water would take a few days to a week to recede. Even after the water had gone down in the homes, many streets were still flooded at least 2' high up to nearly 4', preventing service vehicles from getting through.

Due to the contamination in the flood waters, anything the water touched would be deemed non-salvageable. Walls, cabinets, furniture, appliances, electronics - everything was lost. This also meant a lot of demolition and repair. Our small crew worked tirelessly tearing out drywall and flooring, and setting equipment to get the homes dried out in an effort to prevent any mold from forming, as well as to get started with repairs.

Our franchise is extremely grateful to be a part of the SERVPRO family, and to be able to take part in opportunities such as this. We've learned a lot about what it takes to come back from a natural catastrophe and are looking forward to continually serving our community.

Have Storm or Flood Damage? Call Us Today 517-999-0789

Which Fire Extinguisher is Right For You?

8/14/2017 (Permalink)

A fire extinguisher can be a life-saving tool when used correctly.  The U.S. Fire Administration (USFA) recommends individuals are properly trained in order to use and maintain an extinguisher.

USFA says an extinguisher should only be used if:

  • You have alerted other occupants and someone has called the fire department.
  • The fire is small and contained to a single object, such as a wastebasket.
  • You are safe from the toxic smoke produced by the fire.
  • You have a means of escape identified and the fire is not between you and the fire escape route.
  • Your instincts tell you that it is safe to use an extinguisher.

Classes of Fire Extinguishers:

Class A:   Use on ordinary combustible materials, such as cloth, wood, rubber, paper, and many plastics.

Class B:   Use on flammable liquids, such as grease, gasoline and oil.

Class C:   Use on appliances, tools, or other equipment that is electrically energized or plugged in.

Class D:   Use on flammable metals and are often specific for the type of metal in question.  These are typically found only in factories working with these metals.

Class K:   Use on vegetable oils, animal oils, or fats in cooking appliances.  These are generally found in commercial kitchens, but are suitable for the residential market.

Check out the Fire Equipment Manufacturers Association for more information about fire extinguisher use, type and care.

Winter Pipe Freezes

7/28/2017 (Permalink)

Commercial Winter Pipe Freezes The indirect fired heater was used by SERVPRO of East Lansing / Haslett at a large commercial water loss caused by a pipe break.

Many people welcome the crisp, frosty winter weather, but nobody welcomes pipe-related headaches that come with the dropping temperatures. Frozen pipes are far more common than most would think, affecting hundreds of thousands of families every winter. 

The best way to handle pipe freezes are to prevent them in the first place.

Follow these SERVPRO Tips:

Spend a little, Save a lot:

Temperatures only need to be at or below 31 degrees for your pipes to freeze and cause you a headache. Even if your house is 45 degrees, waterlines close to exterior walls (I.E. baseboard heaters) can be significantly colder because of their proximity to an uninsulated exterior wall, your house may be 45 degrees, but your pipes may be dangerously close to freezing.

Spend the extra few dollars in fuel, and save yourself a lot of time and frustration in the long run.

Let your pipes feel the heat:

Be sure to keep your pipes insulated to ensure warmth.

Open cabinet doors to allow uninsulated pipes under sinks and appliances close to exterior doors, allowing the heat from your house to heat your pipes.

Keep it moving:

Keeping a faucet open to allow a continuous drip ensures that the water in your pipes are moving and decreases the chance of a freeze significantly.

In the event that you ever find yourself on the wrong end of a pipe-related problem, our SERVPRO team would be happy to lend a helping hand!

If you do have the unfortunate situation of freezing/busting pipes, call your local plumber to stop the leaking. Then, immediately call SERVPRO of East Lansing / Haslett to clean up the water damage before any additional damage occurs. We're here for you 24 hours a day.

We Can Help After Your Fire Loss

7/28/2017 (Permalink)

Fire Damage We Can Help After Your Fire Loss A heat lamp caused this fire at a local school. SERVPRO of East Lansing / Haslett was called in to clean up the aftermath.

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. 

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

At SERVPRO of East Lansing / Haslett, we can help with cleaning up any fire damage in the East Lansing / Haslett area. We are a locally owned and operated business available to help with all your fire damage cleanup and restoration needs. Call us at (517) 999-0789 today to help mitigate your fire damage.

East Lansing / Haslett 24 Hour Emergency Water Damage Service

7/28/2017 (Permalink)

Water Damage East Lansing / Haslett 24 Hour Emergency Water Damage Service Water under high pressure can fill up a space in a short amount of time.

SERVPRO of East Lansing / Haslett is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (517) 999-0789

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Lansing / Haslett has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of East Lansing / Haslett

SERVPRO of East Lansing / Haslett specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Follow These Safety Tips If You Suspect Mold

7/28/2017 (Permalink)

Mold Remediation Follow These Safety Tips If You Suspect Mold Mold on a beam in a basement caused by a serious backup in an unoccupied home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home. 

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of East Lansing / Haslett for mold remediation services.

What Not to Do:

  • Don't touch or disturb the mold.
  • Don't blow air across any surfaces with visible or suspected mold growth.
  • Don't attempt to dry the area yourself. 
  • Don't spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of East Lansing / Haslett specializes in mold cleanup and restoration, in fact, it's a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today - (517) 999-0789 

Faster to your East Lansing/Haslett Water Damage Event

7/24/2017 (Permalink)

Water Damage Faster to your East Lansing/Haslett Water Damage Event This East Lansing split level home had a total of 8 feet of standing water.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of East Lansing/Haslett provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of East Lansing/Haslett arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 517-999-0789

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of East Lansing/Haslett

SERVPRO of East Lansing/Haslett specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Certifications 

Common Causes of Home Water Damage

7/24/2017 (Permalink)

Water Damage Common Causes of Home Water Damage A pipe burst in the second floor bathroom caused severe damage in this home in a matter of hours.

It might seem easy to find the source of the water damage if your basement floods, but most causes are not so obvious. Determining the origin of the problem may require a bit of detective work, and simply cleaning up the signs of damage often won’t fix the root cause.

Roof Leaks

Small leaks in your roof can lead to large amounts of damage. Flat roofs are particularly susceptible to water damage. Even though most flat roofs do have a slight incline, natural debris, like leaves and branches, can create areas where water can easily build up. Standing water can create cracks and leaks in your roof, which can result in water damage throughout your home.

Even if your roof has a steep incline, debris and freezing temperatures in the winter can create natural dams on your roof. Moss can also cause similar issues as it absorbs water and holds it in place on your roof. Regularly clear moss and debris off your roof to prevent damage.

Gutter Buildup

Ideally, gutters direct water off your roof and away from your home. However, it’s easy for leaves, branches, and other debris to clog your gutters. Over time, water will build up and start to overflow onto your walls. Small holes can form as well. Instead of guiding water away from your home, water will constantly leak down its walls. This creates an ideal situation for water damage to occur.

Multi-level homes should regularly inspect the gutters on all roof levels. If gutters start to overflow from a higher level, water can impact lower roofs with greater volume and velocity than rain and cause damage.

Frequently clear out your gutters, especially in the fall or after a windy day.

Broken Pipes

Depending on the location and severity of a broken or leaking pipe, this can be one of the most obvious causes of damage or one of the most subtle.

Winter is a common season for burst pipes. Insufficient insulation can cause pipes to freeze, expand and burst. People might leave on vacation and forget to keep the heat on while they’re gone, and the pipes freeze. Rust and age can also damage your pipes.

Unfortunately, it can take a while to notice a leaking pipe, which can give water plenty of time to damage your property. Watch for telltale signs such as lower water pressure, discolored water, or staining on your walls.

Sewage Backup

While you might prefer to avoid sewage in your day-to-day life, tree roots enjoy easy access to sources of water and fertilizer. Tree roots will often grow into and clog drain lines, which causes the sewage to back up and results in water damage in and around your home.

These clogs will often affect multiple drains. If you flush your toilet and hear gurgling coming from the shower drain, you may have a sewer clog. To prevent tree roots from finding their way into your sewage lines, you can install metal or wood barriers running vertically by the lines. Make sure they are buried 6-12” deeper than the pipe.

Toilets and sewer lines can also clog after someone flushes inappropriate items down the toilet. Make sure everyone in your home knows to avoid flushing feminine hygiene products, rags, cotton balls, paper towels, baby wipes, diapers, etc. If it’s not toilet paper, don’t send it down the toilet.

Broken or Malfunctioning Appliances

As water heaters, washing machines, and dishwashers age, they can develop rust, leaks, and cracks. Even a small trickle of water can cause damage over time. Keep an eye on your machines as they get older. Watch for any decreases in performance, and inspect the appliances regularly.

These are a few of the more common causes of water damage. The truth is, wherever there is water in your home, there is a potential for damage if something goes wrong. At SERVPRO® of East Lansing/Haslett, we know how to fix water damage at the source of the problem. Using our experience and training, we offer long-term solutions to make your home “Like it never even happened.”

We know that water problems can occur at any time, which is why we offer 24-hour emergency service.

If you find signs of water damage in your home, don’t hesitate to call us at 517-999-0789.

Smoke Alarm FAQ's

7/24/2017 (Permalink)

Fire Damage Smoke Alarm FAQ's Properly installed and regularly tested smoke alarms can save your family in the event of an emergency.

The National Fire Protection Association (NFPA) claims that three out of every five fire deaths occur in a home without working smoke alarms. Properly installed and regularly tested smoke alarms can save your family in the event of an emergency. Have you ever wondered how often you need to replace and test your alarms? Use this guide to help keep your home and family safe.

Where Should I Place Smoke Alarms?

Because homes are filled with more manmade materials than in years past, fires can move more quickly through homes. It’s important to install enough alarms to give your family as much time as possible to get to safety in the event of a fire.

At a minimum, you should install smoke alarms on every level of your home (including attics, basements, and garages), in every sleeping area, and outside every sleeping area. Other important locations include the top and bottom of stairways and utility rooms.

How Often Should I Test Smoke Alarms?

Test all your smoke alarms monthly. Alarms are loud, and the noise will be less likely to scare children if they know when it’s going to happen. Make it a family event so your children will understand the importance of testing smoke alarms.

Make sure to dust or vacuum the alarm when you test it to keep it in top-working condition.

When you’re ready to test the alarm, strategically place a family member at the furthest point in the house away from the alarm you are testing. You want to make sure people can hear the alarm from anywhere.

Check the manufacturer’s instructions for testing the alarm, but most detectors have a button you can use for testing. Simply press and hold the alarm until you hear it go off. If you don’t hear an alarm, or if it sounds muted and weak, it’s time to replace the batteries.

How Often Should I Replace Batteries in Smoke Alarms?

You should replace batteries every six months even if the alarm passes the test. However, some circumstances warrant more frequent replacements.

  • If your alarm frequently goes off because of smoke while cooking, the batteries will drain faster.
  • If the detector gives out frequent false alarms or short beeps without being touched, the batteries likely need to be replaced.

After replacing the batteries, don’t forget to test the alarm to make sure it’s working.

Remember—under no circumstances should you take out and use the batteries for other devices in the home, like remote controls. Even if you’re sure you’ll remember to replace the batteries later, you run the risk of forgetting and putting your home in danger.

When Should I Replace Smoke Alarms?

The NFPA recommends replacing smoke alarms 10 years after the date of manufacture on the back of the alarm even if the alarm is still working. However, if an alarm does not respond to a test after installing fresh batteries, replace it sooner.

Per the American Red Cross, if all homes had working smoke alarms, around 890 lives could be saved every year. Smoke alarms can also help limit the damage done to homes by fires. If your home experiences a fire, please reach out to SERVPRO® of East Lansing/Haslett.

We have the knowledge and experience necessary to determine the extent of fire and smoke damage and repair your home so it is “Like it never even happened.”

It’s important to start mitigating the damage as soon as possible after a fire, so we offer 24/7 emergency service. Give us a call anytime at 517-999-0789.

What is Black Mold?

7/24/2017 (Permalink)

Mold Remediation What is Black Mold? Black mold covered the walls of this Mason, MI home.

Stachybotrys chartarum is the type of mold often called “black mold” or “toxic mold”. Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your home should be treated with caution – stay out of affected areas and don’t touch or disturb the mold.

Please refer to our Mold Damage Tips to learn more about mold and what to do until help arrives. 

How Do I Tell If It’s Black Mold?

Since many types of mold can produce allergens and irritants, you should contact a qualified mold remediation company regardless of the color or type of mold. In many instances, multiple types of mold can exist in the same house or structure. If you suspect that you have a mold problem, contact SERVPRO of East Lansing/Haslett immediately.

If You See Signs of Mold, Call Us Today 517-999-0789.

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  •  Mold is present almost everywhere, indoors and outdoors.
  •  Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  •  Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce toxins harmful to humans and pets.
  •  Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  •  Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  •  Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Emergency Ready Profile

7/10/2017 (Permalink)

Commercial Emergency Ready Profile SERVPRO of East Lansing/Haslett can prepare your business's ERP at no cost!

According to the latest industry research, as much as 50% of business may never recover from a disaster. Of the businesses that do survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. 

By developing a Emergency Ready Profile with SERVPRO of East Lansing/Haslett for your business, you minimize business interruption by having an immediate plan of action. 

Ready Profile Advantages

  • No cost assessment of your facility.
  • A concise profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO of East Lansing/Haslett as your disaster mitigation  and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Call SERVPRO of East Lansing/Haslett to get started today – 517-999-0789

Commercial Water and Mold Damage in Jackson

7/10/2017 (Permalink)

Commercial Commercial Water and Mold Damage in Jackson Mold develops on this wall after water damage in the clubhouse.

This Jackson, MI golf course was closed over the winter. During the course of a two-week period while the owners were away, as they are every year, a pipe burst causing extreme water and mold damage everywhere. In this short amount of time, mold was able to develop rapidly, and on almost everything, due to the warm temperature from the heat being kept on, the moisture from the water damage, and the undisturbed area.

As soon as the owners found the clubhouse in dismay, they called SERVPRO of East Lansing/Haslett. Our technicians were able to arrive promptly, perform an evaluation, and determine a scope of work to restore the property to preloss condition.

If you find your business in need of mitigation and restoration, call SERVPRO of East Lansing/Haslett right away.

SERVPRO of East Lansing/Haslett - 517-999-0789.

Like it never even happened.

Heightened Humidity Levels Can Escalate Mold Growth

6/15/2017 (Permalink)

Mold Remediation Heightened Humidity Levels Can Escalate Mold Growth Serious mold growth on the wood beams of the basement in this unoccupied Mason, MI home.

The hot, humid weather of Michigan's late spring and summer months bring about the perfect conditions for mold growth. While the ideal temperature for mold growth is between 77°F and 86°F, mold can grow at any temperature from 32°F up to 95°F. 

Although mold is ubiquitous, it does require three things to grow - nutrients, moisture and time. Mold can obtain nutrients from many sources, but substances with a high cellulose content provide the most. A material which is highly cellulose is found in nearly every home - drywall. Other nutrient sources include dust and dander. Moisture aids in the decaying process caused by mold. When water vapor condenses on surfaces cooler than the air, mold is enabled to flourish. Mold growth begins 24 hours to 10 days after the provision of growing conditions.

Common causes in homes and businesses that escalate growing conditions are floods, leaky roofs, poor maintenance, and plumbing issues. Hidden leaks can go unnoticed for weeks, providing mold spores with the ideal conditions, and will usually be truly set in by the time it's discovered. Other areas in the home where condensation commonly forms are perimeter walls. Condensation forms when water vapor in the air meets cold surfaces and cools to become liquid. Perimeter walls are typically more susceptible to condensation gathering because of the cool outdoor air on the other side.

Basements are the most common area of the home to become affected by mold, as they are often the most damp because of the cool temperature. Unfinished basements are typically dark and go longer being undisturbed, giving spores ample time and conditions to grow.

SERVPRO of East Lansing/Haslett specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If you suspect a mold issue in your home or business, call us today - 517.999.0789

Preparing for a Tornado

6/1/2017 (Permalink)

Storm Damage Preparing for a Tornado Tornadoes are nature's most violent storms.

Warmer seasons can bring about destructive tornadoes around mid-Michigan. Peak tornado season for the northern states is late spring through early summer, and most commonly occur between 3:00pm and 9:00pm, but can strike anytime. Tornadoes can develop quickly and without warning, so keeping your home and family prepared for storms and power outages is essential to ensuring everyone remains safe during unpredictable weather.

During storms, keep an eye out for skies turning dark and greenish, watch for large hail, low-lying clouds, and loud roars similar to a freight train. These are danger signs a tornado may be approaching and you should seek shelter immediately.

If you are under a tornado warning and in a structure, get to the lowest level of the building or home. If you are too far from the lowest level to get there in time, go to a small interior room or hallway. Manufactured and mobile homes offer little protection from tornadoes - getting out immediately and to a pre-defined location such as a storm shelter or nearby building. When you're outside and a tornado warning occurs, take cover in a stationary vehicle, covering your head with your arms, a blanket or a coat. If you cannot get inside anywhere, lie in an area noticeably lower than the roadway. Never take cover under an overpass or a bridge!

Be sure to build an emergency preparedness kit in case you're caught in a storm or power outage. Visit ready.gov/kit to see what essentials you should have in your kit. While building your kit, it's a good idea to gather the family and plan a meeting spot in case anyone gets separated during a storm.

Wind, rain and hail can do a lot of damage to your home during a storm. If you find yourself needing emergency tarping or boarding up, call SERVPRO of East Lansing/Haslett at 517-999-0789. We're here to help.

When Storms or Floods Hit East Lansing/Haslett, SERVPRO is Ready!

5/24/2017 (Permalink)

Storm Damage When Storms or Floods Hit East Lansing/Haslett, SERVPRO is Ready! Our highly trained crews are ready to respond 24/7 to storm or flood damage in East Lansing/Haslett!

SERVPRO of East Lansing/Haslett specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the East Lansing/Haslett area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 517-999-0789

Are you prepared for a power outage?

5/12/2017 (Permalink)

Storm Damage Are you prepared for a power outage? Emergency Ready Kit

Be prepared for a power outage by keeping necessary items centrally located in your home. Take the time to ensure that everyone in your family is aware of the "kit." Periodically check your kit to see that batteries operate properly. The following is a list of items that are suggested to keep on hand:

1.     Flashlights for each family member

2.     Battery-operated radio and clock

3.     Extra batteries

4.     Containers of bottled water

5.     Canned, freeze-dried or dehydrated food, powdered milk, baby supplies for infants

6.     Non-electric can opener

7.     List of important phone numbers

8.     First-aid kit

Following a disaster, there may be power outages that could last for several days. Stock canned foods, dry mixes and other staples that do not require refrigeration, cooking, water or special preparation. Be sure to include a manual can opener and eating utensils. The following items are suggested when selecting emergency food supplies. You may already have many of these on hand.

•Store at least a three-day supply of non-perishable food.

•Choose foods your family will eat.

•Remember any special dietary needs.

•Avoid foods that will make you thirsty.

•Choose salt-free crackers, whole grain cereals and canned foods with high liquid content.

•Ready-to-eat canned meats, fruits, vegetables and a can opener

•Protein or fruit bars

•Dry cereal or granola

•Peanut butter

•Dried fruit

•Nuts

•Crackers

•Canned juices

•Non-perishable pasteurized milk

•High energy foods

•Vitamins

•Food for infants

•Comfort/stress foods

These and many other helpful tips are available at https://www.ready.gov/power-outages. When bad weather strikes the East Lansing/Haslett area, knowing what to do until SERVPRO of East Lansing/Haslett arrives will make a difference.

Call us directly at 517-999-0789.

Restoring Your East Lansing/Haslett Commercial Property After A Water Damage

4/14/2017 (Permalink)

 

Flooding and water damage events at East Lansing/Haslett commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of East Lansing/Haslett

SERVPRO of East Lansing/Haslett specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • IICRC Certified Firm
  • WRT - Water Damage Restoration Technician
  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program

Does your East Lansing home have a mold problem?

4/11/2017 (Permalink)

Mold Remediation Does your East Lansing home have a mold problem? Mold was hiding behind drywall and insulation in this Haslett, MI home.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

 

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 517-999-0789

East Lansing/Haslett Smoke and Soot Cleanup

3/15/2017 (Permalink)

Fire Damage East Lansing/Haslett Smoke and Soot Cleanup This basement fire happened quickly without warning.

 

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of East Lansing/Haslett will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 517.999.0789

Spring Flood Tips

2/15/2017 (Permalink)

Water Damage Spring Flood Tips Act fast to mitigate your flood loss.

 While we've still got 4 weeks of winter left, Michigan's unpredictable freezing and thawing can lead to an early spring in an under-prepared basement. Following these tips can help reduce the impact spring floods have on you and your property.


Advance Preparation
Prepare in advance with a SERVPRO® Emergency Ready Profile® (ERP). Our convenient mobile app stores all your utility and emergency response information in one place, so you can access this information from your smartphone or computer.


Watch for Pooling Water 
Look for places around your property where water pools, and channel it away from buildings. Make sure gutters and downspouts are clear of debris and they are directing water as intended.


Maintain Sump Pump 
If you have a sump pump, check to be sure it is operational before water starts rising. Consider a back-up generator to ensure your pump works when you need it most. Contact your insurance agent to add coverage in case your sump pump fails. 


Raise Storage Goods 
Use shelving and/or pallets to keep storage items off the floor to reduce the impact of small floods. In many situations, raising boxes just a few inches will be enough to keep storage goods above the water line. 


Cut Power if Necessary 
As rising water approaches the level of electrical outlets, you risk having a live current flow through all the water. Cut the power if you can safely do so without standing in water. Otherwise, evacuate and contact an electrician to cut the power before you go back in for recovery.


Keep Storm Drains Clear
If you see water pooling around a storm drain, the drain may be clogged with debris. Clearing the debris will help keep the water flowing away from your neighborhood.


Consider Flood Insurance 
Homeowners insurance will not cover floods; you must purchase a separate policy for flood protection. When all else fails, flood insurance will provide you the means to respond to a catastrophic flooding event.


Be Aware on the Road 
Be careful when driving during spring storms, especially when you hear flash flood warnings. Never drive into fully submerged roadway. The water surface will be at the same level as the pavement you can see. This view can deceive you into thinking the water is shallow because you cannot see how the road dips under the surface. 


Act Fast 
When a flood happens, you need to act fast to dry out any wet items, particularly structural materials like walls and flooring. Call SERVPRO® of East Lansing / Haslett at 517-999-0789 to extract water and mitigate any mold growth. Our franchise professionals have the training and experience to make flood damage “Like it never even happened.” 

IICRC Certified.. what it means to you.

1/30/2017 (Permalink)

Storm Damage IICRC Certified.. what it means to you. IICRC logos clearly identify certified technicians who have gone through rigorous training.

SERVPRO of East Lansing / Haslett is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of East Lansing / Haslett

SERVPRO of East Lansing / Haslett specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Our Employees

We Are Hiring!

7/28/2016 (Permalink)

General We Are Hiring! SERVPRO of East Lansing / Haslett

Do you love helping people through difficult situations?  Are you energetic and positive? Do you have experience in water and fire damage mitigation and restoration? Do you take pride in successfully completing a job?


If you answered yes to most of these questions, we are looking for candidates like you to join our service team! 


SERVPRO of East Lansing / Haslett is an independently owned and operated SERVPRO franchise.


Compensation/Benefits:

- Hourly wages, time-and-a-half, and bonuses for after hours/on call work 
- Starting pay negotiable with performance based raises/promotions
- Paid Training
- Paid holidays and vacation
- Health insurance assistance
- Phone reimbursement 

We are a non-smoking facility and an equal opportunity employer.


We are always looking for great candidates to add to our team. Please apply by emailing your resume to info@SERVPROelh.com, by Fax to 517-999-0791 or mail to 515 Filley St, Lansing, MI 48906.


We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law. 

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