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Disaster Insurance Claims Made Easy | SERVPRO of East Lansing/Haslett
4/15/2024 (Permalink)
SERVPRO of East Lansing/Haslett is Here to Help® with your business' disaster recovery!
When you are dealing with a disaster, your mind is going to be pulled in a million different directions. The safety of your friends and family is likely the first thing you think of, followed quickly behind with how well your house did or did not fare.
As you sort through your thoughts and feelings, there is a good chance you won’t even begin to consider filing an insurance claim. While safety should always be first on your mind, the sooner you can start this important part of your recovery process, the easier getting back on your feet will be.
Our team is available day or night to help you start putting all the pieces of your life back together, including walking with you through the insurance claim process. We are ready to take charge of your recovery so you can care for the ones you love.
Start Fast, Document OftenThe kind of disaster you went through doesn’t really matter—when it comes to recovery, faster is always better. When you are able to respond quickly after an event, you can prevent compounding damage that adds up over time.
Remember to keep yourself safe, though. Stay in a safe location until the all-clear is given, avoid power lines that have come down, steer clear of floodwaters and give fire damage some room.
When it is safe to walk around, spend time checking on those around you and your loved ones first. If someone needs immediate attention, clear a path for emergency services as safely as you can do so. Once you know everything is OK, call our SERVPRO® office. We will take lots of information over the phone so that we can put a team together with the right equipment and manpower to meet your needs.
Spend time walking your property as well. Take as many photos as possible of any damage you see. Documentation is the best way to make your insurance claim process simple.
If you do see something that needs to be handled before our team gets there, go ahead and tackle it if you can do so safely. Just make sure you take note of what you did so it can be included on your claim.
Leave It to Our TeamWhen our team gets to your property, we will start with preventive measures in order to keep the elements out and stop further damage. As we get your roof tarped or broken windows sealed, the rest of our crew will work with you to start the claims process. All of our professionals have been trained in insurance claims requirements so that we ensure a fast and successful process.
Our staff will add to your documentation with an itemized list of your losses and any extra photos needed. We come certified in meeting insurance inspections standards, and we make it our goal to restore as much of your property as possible so that you have less to replace later. Whatever can be done to make restoration fast, cost-effective and easy is exactly what we are going to do.
With our team, you can rest easy knowing that your recovery is in good hands. We will work hard to make sure your insurance claim process is simple, all while we put your home back to exactly as it should be.
When a disaster strikes, call us to make your recovery process—insurance claims and all—simple.
Going Back to the Basics of Flood Damage | SERVPRO of East Lansing/Haslett
4/1/2024 (Permalink)
SERVPRO of East Lansing/Haslett is ready to help in a moments notice after spring showers leak in to your home or business.
If you have school-aged children who bring home math homework, you know how important understanding the basics can be. In order to get anything done well and without a potential meltdown, the basics are always the best place to start.
Understanding the basics of disaster preparations is also the best way to keep your home as safe as possible no matter what Mother Nature throws our way. While we won’t ever be able to control her altogether, the more prepared we are, the less damage she can do to our homes.
Flooding is one of the top natural disasters that leaves homes damaged every year around the nation—which means tackling the basics of flood safety is crucial for your home.
Know Your ZoneWater damage can originate from a lot of places, including those that have nothing to do with nature. Internal, manmade disasters, like a broken appliance, can certainly do a lot of damage, but they are often easier to control and recover from. With three rivers around our community, river flooding, flash flooding, and ponding from heavy rain are possible for all of us.
Getting to know where your home lies in a floodplain is a great first step in understanding your risks. This is especially crucial if you are near the Grand River, Red Cedar River or Sycamore Creek. Take a look at flood zones for your home and our community in order to know just how prepared you need to be.
Even if you are not near one of the rivers, heavy rains can still leave things pretty wet. Reynolds Drain and Mud Lake Drain often flood as well. If your home is in a lower lying area, consider adding additional drainage to your yard to avoid water seeping in.
If you have a lot of trees around your home, covering your gutters can be a great way to ensure rain flows quickly away from your home. Checking your roof regularly can also prevent potential blocks that could lead to a leak.
Prepare to PreventThe more you can get to know the area around you, the better you can understand the risks you could potentially face. There are some other steps you can take to get your home prepared as well, though. Start with some regular yard maintenance in order to ensure water moves away from your house as quickly as it falls from the sky.
Make sure there is gentle sloping away from your home throughout your yard. If you have a spot that stays wet, consider adding some organic material or a garden that will pull water down into the soil. With so many water sources in our area, underground gutter downspouts are a great way to not only ensure heavy rains can’t leave puddles in your yard, but to also ensure your gutters aren’t damaged when a river flood does strike.
On the inside of your home, keeping an eye on your basement, windows and doors is a great way to keep things sealed and dry. Update caulking or weather stripping when it ages, and have your basement professionally sealed if you find visible cracks or gaps. A sump pump is another handy tool for keeping water out, and it can be particularly valuable during a river flood.
Don’t make protecting your home from flooding complicated. Keeping up with some basic home maintenance and being prepared for a natural disaster will be far easier than teaching your kiddos multiplication.
Do you have water damage in your home? Contact us at SERVPRO® for fast recovery.
Sewage Leaks & Their Stinky Realities | SERVPRO of East Lansing/Haslett
3/15/2024 (Permalink)
SERVPRO of East Lansing/Haslett is ready to respond in a moments notice to your call when biohazard incidents strike your home.
If you were going to make a list of all the things you never want to deal with, there is a good chance that sewage leaks in your home or office would be on it. A sewage leak might not be as destructive as an all-out flood, but the gross factor is much higher.
The bad news is that sewage leaks are fairly common, and they can happen anywhere. If you know how to respond, though, you can move pretty quickly in order to get things back to normal and smelling fresh and clean again.
What to Do FirstWhen there is a clog or other blockage in your sewage line, it can result in sewage going the wrong way and coming back up sink drains, tubs and showers. A sewage leak can also be the result of damage done to pipes or water lines.
Whatever situation has caused a backup in your home or commercial property, stay away from it. When floodwaters enter into a property, they are classified in three different ways—white water, gray water and black water. White water and gray water come from sources that are generally considered clean, but black water is toxic. Sewage leaks will always be considered black water. They contain harmful viruses, bacteria and other microbes that could leave you deathly ill.
If you have discovered a sewage leak, do your best to stay away from it. Shut the water off either at the closest valve or to your entire building in order to stop the flow. Open windows to help with the fumes and odors, and block the area so that no one can access it. Call our office right away and we will start putting together a restoration team.
Where SERVPRO® Comes InOur professionals are trained and certified to handle a number of biohazard situations safely. When you call us, we will gather as much information as possible as we begin to assemble the crew, safety equipment and tools necessary in order to get your property cleaned up.
While you are waiting for the team to arrive, safely take some photos in order to document what has happened. This may not be the most enjoyable photographing session, but the more information you can provide to your insurance company, the easier the claims process will be. It can also help us identify the original source of the leak.
When we do make it to your property, our first priority will be safety. Keep in mind that we are dealing with toxic, biohazardous materials. We will have the proper protective equipment to handle the situation, but you will need to steer clear for a while as we do. We will remove the sewage and any other standing water while we deep-clean and sanitize the entire area.
Our professionals can also repair any physical damages that occurred with the leak, and we will address the odors. When your restoration is complete everything will feel—and smell—exactly as it should.
A sewage leak will never be a welcome site. Call us right away and avoid the area as much as you can. We will handle the mess so you can get back to life as normal.
Sewage leaks should always be cleaned up by professionals. Call SERVPRO®, and we will take care of you.
Make Sure You Are Ready for Spring Storms | SERVPRO of East Lansing/Haslett
3/1/2024 (Permalink)
Let SERVPRO of East Lansing/Haslett help you get from April showers to May flowers.
It may not seem like it with our winter temperatures that often hang around longer than most of us would like, but the spring season is upon us. As temperatures rise and any remaining snow starts to melt away, it isn’t uncommon for flooding, heavy rains and thunderstorms to arrive with the season as well.
Once spring fully sets in and summer isn’t far behind, storms can worsen in their intensity and become more frequent. That makes being prepared incredibly important. One of the best first steps in staying prepared for anything Mother Nature can bring is ensuring you have reliable ways to get up-to-date forecasts and weather alerts.
The Power of the InternetOur lives are almost always surrounded by some kind of screen, which makes our phones, tablets and other hand-held devices a great first choice for receiving weather-related news. You can sign up for Wireless Emergency Alerts that will be issued automatically for a variety of situations, but you can also choose a few other apps in order to get the best picture of what is headed your way.
Make sure you are choosing reliable, nationally recognized sources to get alerts from, and seek out some local sites. Many local TV and radio stations offer an app that can notify you not just on weather events but many other local situations as well. The city offers a couple of different emergency alert system options as well, so be sure to sign up for those.
Don’t rely on alerts alone, though. Be sure to keep an eye on weather reports so you are not caught off-guard even by a mostly mild storm rolling in. This can also help you make travel plans if flooding is possible, or keep you up to date about shelters opening.
Non-Electronic OptionsAs much as we love the internet and all the devices that put it into the palm of our hand, these devices have batteries that will eventually die. You need to have at least one way of receiving weather notifications that does not require electricity.
If there are weather sirens near your home, get to know the different tones they will use to announce various situations so you can respond quickly when you hear one. Invest in a weather radio, too—these can go with you if you have to move to safety and require no electricity, which means they can work long-term. Keep it on well after a storm has passed to stay up to date with travel information and be prepared for potential second waves when storms are particularly nasty.
Weather alerts can go a long way in keeping your family safe, but even the most prepared home could still end up damaged during a disaster. If your home doesn’t fare well during a storm or flood, call us day or night. We are ready to respond and get your recovery started right away.
Serious storms can cause serious property damage. Call SERVPRO® 24⁄7 for immediate restoration assistance.
The Threat of Wind, Water and Impact Damage | SERVPRO of East Lansing/Haslett
2/22/2024 (Permalink)
When a storm hits your home, SERVPRO of East Lansing/Haslett is quick to respond. Call us today to restore your space!
When the wind blows around here, we know when to take cover! Storms come in all shapes and sizes in the East Lansing area from a gentle rainstorm to a powerful blizzard, and each instance can produce serious consequences for our homes if we are not prepared.
Our team explains the possible damage situations that wind, water and impacts have on our homes, so read on to learn more and better prepare your home and family.
The Strength of Wind and Water
Rain can fall down softly or it can come in intense sheets that impact visibility across the area. No matter how it falls, rain can easily make its way into your home via the tiniest gap or crack along your roofline and down into your basement through a compromised or overwhelmed foundation.
Once inside, it can leak its way into every surface and cause serious damage. Even just an inch of standing water in your home can lead to structural issues, mildew and mold growth.
Strong wind can also cause damage, especially when it starts to pick up alongside a severe thunderstorm or a tornado. Straight-line winds can easily reach over 100 miles per hour, which is strong enough to topple trees, overturn cars and throw yard debris around with ease, causing the most unsuspecting window to become the victim of the storm.
The Threat of Impact Damage
Oftentimes, impact damages occupy our minds the most when it comes to storms. That’s because they cause some of the most obvious and outwardly disastrous situations! If a tree falls on your roof or house, it can impact entire levels or sections of your home.
These types of damages are severe enough that it might require you to live elsewhere for a time period while the repairs are taking place. While impact damage cannot always be prevented or predicted, removing projectiles from your property is a good place to start. Pull cars and yard equipment into your garage, tie down patio furniture and trampolines and keep your trees trimmed of dead branches and limbs.
Where Our Team Comes In
We know that Mother Nature can produce some serious storms, so we also know that storm damage can happen to any home, even if you have taken the proper precautions.
Our team will arrive quickly to secure your home from further damage and then we will get to work drying out and restoring your home from top to bottom. We will handle everything from the initial debris removal to the final repairs. Just call us and we will be there.
Storms can cause water damage but also serious structural damage. Contact SERVPRO of East Lansing/Haslett today.
What to Do When Disaster Strikes | SERVPRO of East Lansing/Haslett
2/15/2024 (Permalink)
SERVPRO of East Lansing/Haslett is here for your business every step of the way, from ERPs to disaster recovery.
A disaster can throw your whole world for a loop. In a matter of seconds, your home, community and business can all be affected, and dealing with the damage left behind can make you feel completely helpless.
When you have endured a disaster, getting your home put back together safely and quickly is essential. As a small business owner, getting things running again at work is likely just as essential. By creating a plan and having a team of experts right around the corner at SERVPRO of East Lansing/Haslett, you can put disasters behind you quickly.
Prepare Ahead of TimeThe best way to get on the road to recovery when a disaster strikes is to plan ahead. When you and your employees know exactly what to do before, during and after a storm, flood or fire, getting back to work will be a breeze.
Communicating the steps of your plan is one of the most important parts of being prepared for anything. Your emergency plan should be practiced regularly, and every staff member should know what to do with little instruction.
Walk through your building once a month to remind yourself and your team where water shut-off valves and fire extinguishers are. Make sure everyone knows the fastest and safest exit routes from different areas of your building. Assign employees particular tasks to handle ahead of predicted disasters in order to best prepare your building.
After the major threat of a disaster is over, make sure your staff knows how they are expected to get back to work. If you are able to work remotely, ensure that secure networks and equipment are prepared. If you are planning on using an alternate location, your employees should know when and how to report for their duties.
The more you can communicate with your team throughout the entire process, the better. Use multiple communication sources, as some disasters can take out networks long-term.
Recover QuicklyHaving a solid emergency plan can help you rest a little easier when a disaster does strike. Be sure to contact SERVPRO® the moment it is safe to do so. We will dispatch a crew to your property right away, day or night, in order to start the restoration process.
While we tackle any drying out, rebuilding or other restoration that needs to happen at your physical location, you can start communicating with your customers. It is important to keep everyone informed on how work will proceed, projected reopening dates and how your recovery is progressing. The more you can share your story, the better.
Throughout your recovery, keep an open mind. You will need to be flexible while our team works to get everything put back together. Be willing to take a step back and accept that this is only your normal for a while. You will get back to being a bustling business before you know it.
Make a plan and practice regularly to be ready for any kind of disaster. Share your story with your employees and your community, and things will be back to normal in no time.
Has your business experienced a disaster, or do you want help building an emergency plan? Contact us to find everything you need.
Damage of All Kinds Handled by One Team | SERVPRO of East Lansing/Haslett
2/1/2024 (Permalink)
SERVPRO of East Lansing/Haslett is Here to Help® when any disaster strikes!
When one thing goes wrong, it often feels like it sets off a storm that leads to more and more disasters. That all-to-familiar cliche “when it rains, it pours” holds too much truth in our lives, particularly when it comes to a disaster striking.
Whether it comes from Mother Nature or is caused by an appliance failure, when damage hits your home or your community, it will quickly begin to compound and worsen.
That is why SERVPRO® being in your backyard is so important. We are the total restoration service you need to get life back together fast, no matter what happens.
The Impact of DisastersDisasters can take an enormous toll on your home or your community, regardless of how large or small they are. Even if a storm is predicted in enough time to prepare, things can turn more severe and more damaging than you may have thought possible. Something happening due to manmade errors can be just as bad, especially when it happens completely unannounced.
When rains start and never stop, flooding is soon to follow, which eventually leads to mold growth everywhere that ends up wet. High winds can take out the power or put that tree that needed trimming on your roof. Fires bring smoke, soot, structural damage and water damage to your home—not to mention odors that can be hard to get rid of.
Disasters are always a worst-case scenario as one kind of damage quickly leads to another. The longer damage sticks around, the worse things get, too.
The physical damage you can see and touch isn’t the only kind of damage to handle either. The mental toll that a disaster can take on each individual that has to journey through them is simply immeasurable. That is why fast action is the best path to recovery.
A Single Team, Total RestorationThe faster your life can be put together after a disaster, the better. That is why our professional team is ready to take your call 24⁄7, any day of the year. The moment you call us, we will start putting together your information and preparing a team to head to your property.
Our experts are trained and certified in a number of disaster scenarios. We are also locally owned and operated, and that means that we love this community as much as you do. Not only have we experienced disasters right alongside you, we have cleaned up your homes and offices all around town.
If you experience roof damage during a storm, we can be there quickly to get it tarped in order to keep the rest of the elements out while your recovery continues. If a flood leaves your home wet, we will start removing water immediately while we also work to save as much of your property as possible.
When a disaster strikes that leaves a part of your home beyond repair, we can rebuild it for you. It is our goal to get your life back to normal fast, whatever that takes.
When we say we can handle your total restoration, we mean that we will stay with you from start to finish. If your home doesn’t completely feel, smell and even sound like your home, we will continue to work until it does.
With a local, highly trained staff and availability the very moment you need us, SERVPRO is your one-stop-shop for a complete recovery when rain starts pouring in your life. We will have you facing the sunshine again quickly, enjoying every moment of life as normal.
Have you experienced a disaster and need restorations? Make one call to our office to start recovery fast.
Stay Toasty and Avoid a Disaster | SERVPRO of East Lansing/Haslett
1/16/2024 (Permalink)
Fire safety is a top priority for us at SERVPRO of East Lansing/Haslett this winter. Keep your home safe with these helpful tips!
The cozy season is here, which means you can finally pile on the blankets and wear all the fuzzy socks. While a crackling fire in the fireplace goes great with a good sweatshirt, keeping your home warm and toasty can come with the risk of a fire.
During the winter, house fires can become common. Most often, they are caused by something that was preventable. Space heater, fireplaces and other electronic heating devices can cause fire issues, but when you use them correctly you can keep your home safe.
Addressing Your FireplaceThere is nothing quite as soothing as curling up next to a fire. When a winter storm blows through, having a fireplace can keep your home warm even if the power is knocked out.
Even with their benefits, fireplaces can be very dangerous. If you use wood for your fires, ash and other debris should be cleaned out after every fire. Your chimney should be professionally cleaned and inspected every year as well.
Make sure there isn’t anything flammable near your fireplace, including hanging off of the mantle. You should have working smoke and carbon monoxide detectors either in the room with your fireplace or right outside of it.
For gas or electric fireplaces, make sure all the connections are tight and not showing signs of aging. Keep things clean—dust is highly flammable.
Space Heater SafetySpace heaters can be a great way to add a little extra warmth to a room when the temperatures are particularly low outside, but they are also responsible for nearly 1,700 house fires every year. Keep in mind a few safety tips when you decide to use a space heater in any room of your house.
Make sure they are on a level surface and have a three-foot radius of open space around them. Take a look at the cord and make sure there aren’t any signs of wear and tear. Always plug your space heater directly into the wall as well.
Teach the kids to stay away from your heaters, and take steps to protect your pets, too. Feeling the heat from the heater can be comforting, but avoid putting it too close to your couch, curtains or anything else that could start to burn. Always turn your heater off when you leave the room or head to bed for the evening.
Suggested Safety Features for Your Space HeaterThere is a wide variety of space heaters on the market. You can find just about any size in any price range, but you want to make sure the ones you use in your home come with certain safety features in order to add another layer of protection against fires.
Check into the manufacturer to ensure that they are reliable and certified. Heaters should go through pretty strict testing before they reach the consumer to ensure they are as safe as possible. Any space heater you choose to use should have automatic shutoff features. They should turn off immediately when tipped, but they should also cut off after an extended period of use.
Space heaters should have a sturdy, well-made cord that is at least six feet long. You should never plug an extension cord into a space heater, so make sure you are getting one with a long enough cord to meet your needs.
By taking care of your fireplace and ensuring your space heaters have plenty of safety features means you can keep your home as warm as you like. If something does happen, our SERVPRO of East Lansing/Haslett team is ready to handle soot, smoke or any other fire damage around the clock.
A quick fire damage restoration is just a phone call away. Call SERVPRO® for immediate assistance.
Water Hiding in Your Home | SERVPRO of East Lansing/Haslett
1/2/2024 (Permalink)
Water damage can happen anywhere in your home. Call SERVPRO of East Lansing/Haslett to restore water damage on your property 24/7, 365.
Water plays a crucial role in our daily lives. Just consider how many times you run the dishwasher or hose the dog down after a walk gets particularly wild. Being able to use water on demand has its benefits, but when water gets into the wrong places, it can leave your house a complete mess.
The good news is that it only takes getting to know the most common places that water and excess moisture may be hiding in your home to prevent a total disaster. With some easy home maintenance, you can keep everything dry and free of damage.
Under Your SinksSinks, toilets and bathtubs are all highly prone to leaking. While this might feel obvious, it can actually be hard to find leaks. There are generally multiple water lines under a sink, and with water already so common, leaks can get pretty bad before you catch them.
Check under your sinks weekly, and watch around other bathroom fixtures for unexplained water droplets. Feel the water lines for moisture and make sure connections are tight. Replace any seals that have worn down or are showing any other signs of aging.
Beneath AppliancesIt would be a real drag not to have some of the appliances that make life so convenient. However, dishwashers, washing machines, water heaters and refrigerators with built-in water filters are all prone to hidden leaks. These leaks often start behind or under the appliance, which means you may not notice it until a good deal of damage is done.
Make a plan to pull out your water-based large appliances every few months in order to clean under and behind them. Look for mold growth, puddles or soft spots in the floor. Feel any of the water lines you can reach, and make sure everything is in good shape and well connected.
Behind Your Walls or FloorsOne of the things that makes water leaks particularly dangerous is how quickly water can move. Even when the leak was small and you were able to catch it relatively fast, water may have gotten into any nooks or crannies around the source of the leak. This often results in water damage behind your walls or under the floor.
A musty odor is generally the first indicator of this. Always pay close attention to any strange smells near water-based appliances. A new squeak in the floor or spot that feels soft close to appliances is another sign that something has happened.
Around Your Windows and DoorsWhen the temperature swings between warm and cold, it can create condensation on your windows. This is pretty common in most homes, which makes it easy to ignore.
Condensation can trickle down into cracks or between your shingles, causing damage to the structure of your home.
Run your hands around the window and door frames to feel for moisture. Take a look at the seal, and check for signs of wear and tear. Seals wear out quickly, so the change of the seasons is a great time to refresh any caulking in order to keep your home well insulated.
While you are inspecting your home, don’t let any water damage you happen to discover cause you to panic. SERVPRO® is just a phone call away, and we are ready to get a team out to your property around the clock.
We can handle an entirely flooded basement or damage left behind after a hole in a pipe. We make it our goal to get your restoration completed fast.
Don’t ignore signs of water damage! Call SERVPRO for a quick restoration.
Being Local Will Always Matter | SERVPRO of East Lansing/Haslett
12/15/2023 (Permalink)
No job is too big or too small for our team of industry leading experts at SERVPRO of East Lansing/Haslett!
Imagining a disaster happening isn’t something any of us want to do, even when it is far from home. Thinking about our own homes or towns being disrupted is almost incomprehensible.
While you can spend time preparing your home and mitigate some of your losses, natural disasters can’t be stopped and will often still leave behind destruction. A manmade disaster can create even more chaos in our lives since they are often completely unpredictable.
Regardless of where it comes from, when disaster strikes, we all focus on putting our homes, communities and lives back together as fast as possible. That is why being local will always matter.
Making the Right ChoiceThere are so many overwhelming emotions that come along with seeing your home damaged from a disaster that it can be hard to even know how to take your next step. You will need to make fast decisions, all while you try to keep your feelings in check and your family out of harm’s way.
Timing will always matter when it comes to damage, as things can only get worse over time. That makes choosing a restoration service that is right for you incredibly important. You need a company that is available around the clock with equipment that is ready to go and a staff that is trained and certified.
SERVPRO® meets all of those needs…and so many more. Our company is locally owned and operated—we are your neighbors. Living in this community means that we understand how important it is.
Being local also means we have seen everything that nature and other disasters can do. We have personally felt the physical and emotional toll that dealing with damage can do, and we have cleaned up every time the community needed it. We focus on more than just getting the job done, we focus on putting our home back together.
A History of ExperienceNot only do you need a smiling face that understands your situation after a disaster, you need to know that there will be enough workers and tools to put things back as they should be quickly. SERVPRO is backed by a national brand, which means with a single phone call we can always have the exact amount of help needed to make communities whole again fast.
We have been in business since 1967 and have grown to become leaders in the restoration industry ever since. There are now more than 2,000 SERVPROs all around the nation, including ours here in East Lansing.
The professionals at SERVPRO are all trained and certified, and there isn’t a job that we haven’t cleaned up after. We do everything we can to be the total recovery package the moment you need us.
We handle every aspect of your recovery process, from securing things immediately after a disaster has struck to rebuilding your home when it is needed. Our crew comes with top-of-the-line equipment and the latest technology so that we are getting things done thoroughly and accurately. Our employees are always learning so that we can stay ahead of how to put your life and our community back together no matter what happens.
Our history of experience and deep roots in this community makes choosing SERVPRO easy. When a disaster strikes, we are ready to respond—day or night.
Want to learn more about everything we can do for you? Contact us to be prepared for anything.
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