Recent Posts

Restoring Your Business After A Fire

10/12/2018 (Permalink)

Fire Damage Restoring Your Business After A Fire A heat lamp caused this fire at a local school. SERVPRO of East Lansing / Haslett was called in to clean up and restore this classroom.

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. 

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

At SERVPRO of East Lansing / Haslett, we can help with cleaning up any fire damage in the East Lansing / Haslett area. We are a locally owned and operated business available to help with all your fire damage cleanup and restoration needs. Call us at (517) 999-0789 today to help mitigate your fire damage.

Categories of Water

10/9/2018 (Permalink)

Water Damage Categories of Water Flood waters in this Okemos basement during the floods in February 2018 are considered black water, or category 3 water.

There are three major types of contaminated water. SERVPRO of East Lansing / Haslett will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

24 Hour Emergency Service - 517-999-0789

 

When Storms or Floods Hit East Lansing/Haslett, SERVPRO is Ready!

10/3/2018 (Permalink)

Storm Damage When Storms or Floods Hit East Lansing/Haslett, SERVPRO is Ready! Our highly trained crews are ready to respond 24/7 to storm or flood damage in East Lansing/Haslett!

SERVPRO of East Lansing/Haslett specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the East Lansing/Haslett area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 517-999-0789

The Water You Don't See

9/26/2018 (Permalink)

Water Damage The Water You Don't See Moisture mapping around this bathtub after taking moisture readings gives the homeowner an idea of how much water is trapped under the floor.

With any leak or spill, it’s the water you don't see that can cause the most damage. When you experience a water damage, make the right choice. A mop and common household cleaning products may not be enough for the unseen water intrusions. While the surface may seem dry, the water you don’t see can contain bacteria, cause mold or rot, and cause other unseen damage.

The insurance industry estimates that approximately 90 percent of household damages come from water-related occurrences. The most commonly reported cause is leaky or broken pipes and plumbing fixtures. Home appliances are considered a leading cause of preventable water damage. By implementing a simple inspection and maintenance program, homeowners can reduce their risk significantly:

  • Dishwasher - Periodically check around the base of the dishwasher, as well as the water supply line under the sink.
  • Refrigerator - For refrigerators with ice makers, periodically check the hose connection attached to the water supply.
  • Washing Machine - Hoses should be inspected regularly for wetness around hose ends, as well as for signs of bulging, cracking or fraying. Hoses should be replaced every three to five years.
  • Water Heater - While the service life of the standard water heater is 10 to 15 years, water heaters should be inspected routinely for signs of leaks or tank rust. Water heaters should be located next to a floor drain or placed inside a drain pan piped to the floor drain.

So before risking the value of your home or further damage by attempting to clean and dry it yourself, call us to inspect your home.

SERVPRO of East Lansing/Haslett - 517-999-0789

Which Fire Extinguisher is Right For You?

8/14/2018 (Permalink)

Fire Damage Which Fire Extinguisher is Right For You? Which fire extinguisher is right for you?

A fire extinguisher can be a life-saving tool when used correctly.  The U.S. Fire Administration (USFA) recommends individuals are properly trained in order to use and maintain an extinguisher.

USFA says an extinguisher should only be used if:

  • You have alerted other occupants and someone has called the fire department.
  • The fire is small and contained to a single object, such as a wastebasket.
  • You are safe from the toxic smoke produced by the fire.
  • You have a means of escape identified and the fire is not between you and the fire escape route.
  • Your instincts tell you that it is safe to use an extinguisher.

Classes of Fire Extinguishers:

Class A:   Use on ordinary combustible materials, such as cloth, wood, rubber, paper, and many plastics.

Class B:   Use on flammable liquids, such as grease, gasoline and oil.

Class C:   Use on appliances, tools, or other equipment that is electrically energized or plugged in.

Class D:   Use on flammable metals and are often specific for the type of metal in question.  These are typically found only in factories working with these metals.

Class K:   Use on vegetable oils, animal oils, or fats in cooking appliances.  These are generally found in commercial kitchens, but are suitable for the residential market.

Check out the Fire Equipment Manufacturers Association for more information about fire extinguisher use, type and care.

How to Prevent Mold Growth

8/7/2018 (Permalink)

Mold Remediation How to Prevent Mold Growth We're here to help!

The key to preventing and stopping indoor mold growth is to control excessive moisture and condensation. Keeping susceptible areas in the home clean and dry is critical. In general, mold will not grow indoors without water, dampness or excessive moisture.

Three main factors contribute to condensation of water on building surfaces:
  • Relative Humidity: Condensation occurs when the air is saturated with water and it cannot hold any more moisture. For example, steam generated from bathroom showers or from cooking can fill up the air with moisture, which will then condense into drops of water on cooler surfaces, such as mirrors and windows. Where possible, localized sources of humidity, such as clothes dryers, should be directly vented to the outdoors. To lower indoor humidity during warm, humid weather, air conditioners and/or dehumidifiers should be used. In chronically damp areas such as basements or crawlspaces, it is often recommended that dehumidifiers be used to maintain humidity levels below 60 percent.
  • Temperature: Warm air holds more moisture than cold air. Condensation occurs when warm humid air comes into contact with a cold surface and the moisture condenses into water. This can often be seen on single-pane windows, where water condenses and then runs down, causing the wood frames and sills to rot and the wall under the windows to blister. Condensation can occur on exterior walls, particularly north-facing walls, if they are not properly insulated. Other chronically cold surfaces, such as cold water pipes, should be covered with insulation to help prevent condensation.
  • Poor Ventilation: Indoor humidity can build up if there is not enough ventilation and exchange of indoor and outdoor air. Where there is little or no air movement, such as behind dressers and cabinets, surfaces can remain cooler than surrounding areas, which can lead to increased condensation and mold growth. It is recommended that the area be ventilated and the occupants use exhaust fans (vented to the outdoors) to remove moisture from high-humidity areas, particularly in bathrooms, kitchens and laundry areas. Furniture should be moved slightly away from walls so that air can freely pass behind it. Air should be allowed to circulate between rooms and regularly ventilate to remove humid air. Fans should be used as needed.

Other things that can be done are to clean and repair gutters regularly, make sure the ground slopes down and away from the home’s foundation and keep air conditioner drip pans and drain lines clean. In addition, in air conditioned buildings in hot and humid climates, vinyl wall coverings on the interior sides of exterior walls should not be used, as these materials can trap moisture, resulting in mold growth underneath them.

In the case of floods or leaking pipes, any standing water should be promptly removed and water-damaged materials should either be dried out and cleaned, or removed and replaced. Porous materials that are wet for more than 48 hours are likely to produce mold growth and should be discarded.

If you're concerned about moisture, mold, or water damage in your home or business, call SERVPRO of East Lansing/Haslett at 517-999-0789. We're here to help!

Faster To Your Business's Disaster!

8/7/2018 (Permalink)

Commercial Faster To Your Business's Disaster! Faster to your business's disaster!

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of East Lansing/Haslett provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your business and gets absorbed into floors, walls, furniture, and more.  SERVPRO of East Lansing/Haslett arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 517-999-0789

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and documents start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of East Lansing/Haslett

SERVPRO of East Lansing/Haslett specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Signs of Water Damage

8/6/2018 (Permalink)

Water Damage Signs of Water Damage Call SERVPRO of East Lansing/Haslett at the first sign of water damage!

There are many signs of water damage that you should look out for. Water damage can cause serious problems in any home and if you don’t spot the signs of water damage and deal with it quickly, it is likely to worsen over time. Water damage not only tends to spread, but it can also cause the development of mold, which will grow on any surface it comes into contact with. Mold can even travel through the air in the form of spores, and upon coming into contact with damp walls or flooring, it will begin to grow into a colony within 24 hours.

However, the problem with spotting the signs of water damage is that water damage isn’t always immediately apparent. Sometimes, it will be clear (such as when you have a burst water pipe spraying water into your hallway) but in other cases, it can be more gradual and subtle. SERVPRO of East Lansing/Haslett can identify such problems with a probe or a moisture meter, but how do you know to call them in the first place?

Here are just a few of the signs that you might have water damage…

Sound

Sometimes you can’t see water damage, but you can hear it. Water damage might sound like dripping water, it might sound like creaking floor boards or it might sound like rushing water. Of course, these sounds might also be the result of a perfectly functional plumbing system, so what you’re looking for is signs that have changed.

Smell

Another sense you can use to look for signs of water damage or moisture in your home is smell. Dampness has a very distinct odor and this might also be accompanied by the musky smell of mold. Look out for smells in conjunction with other indicators of water damage.

Pooling Water or Puddles

If you have something dripping or leaking, then this can leave pools of water. If you notice an unusual puddle, then keep an eye on it to see if it comes back after you clean it up. If it does, then you may have a leak or seepage.

Coldness

If your home is very difficult to heat, this might be a sign that you have dampness affecting your walls. Water and moisture will often draw heat out of walls in order to evaporate and this, in turn, leaves those walls and the property overall much colder.

Mold

Just as there is no smoke without fire, there is no mold without water damage. You may not need water damage restorationif the mold is a result of condensation in your bathroom, but in any situation, this is a sign that there is too much moisture in some part of your home and you need to deal with it swiftly by drying the area. Mold has its own smell and can also cause health symptoms such as cold-like or allergy symptoms as well as headaches and nausea.

Discoloration

Discoloration is another sign of water damage. In particular look for ‘streaks’ of water that are running down the side of your home. This can sometimes be a sign of an overflowing gutter, which will result in watermarks that are quite distinctive and show where the water has traveled down the wall.

When you are in need of a water damage restoration company in East Lansing, Haslett, Okemos, Williamston, Dansville, Perry, Webberville, or Lansing, call SERVPRO of East Lansing/Haslett at 517-999-0789.

East Lansing Smoke and Soot Clean Up

7/26/2018 (Permalink)

Fire Damage East Lansing Smoke and Soot Clean Up Tissue test on areas of the home far from the original source indicate how wide-spread smoke and soot damage can be.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of East Lansing/Haslett will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 517.999.0789

If You Suspect Mold, Call Us Today!

7/26/2018 (Permalink)

Mold Remediation If You Suspect Mold, Call Us Today! Excessive mold and water damage on the frame of this basement slider.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You Suspect Mold, Call Us Today – 517-999-0789