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Restoring Your Commercial Property After A Water Damage Event

4/13/2018 (Permalink)

Commercial Restoring Your Commercial Property After A Water Damage Event Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events in East Lansing/Haslett commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of East Lansing/Haslett

SERVPRO of East Lansing/Haslett specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew


  • AMRT - Applied Microbial Remediation Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • IICRC Certified Firm
  • WRT - Water Damage Restoration Technician
  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program

Call Us Today – We’re Ready To Help! 517-999-0789

Serious Mold in Unoccupied Home

4/10/2018 (Permalink)

Mold Remediation Serious Mold in Unoccupied Home Mold on the ceiling and fan on the second floor.

A lot of things can go wrong when a home is left unoccupied for an extended period of time, especially if there is no caretaker to check in periodically. Such was the unforunate case for this East Lansing home.

This home had been left unattended for about a year. A family member of the homeowner received a large utility bill and had a handy-man go check out what was going on. The water pump went out and the house had not been winterized, and with the cold temperatures of Michigan's winter season, pipes were freezing and bursting. Water was trapped between the first floor ceiling and second floor, causing the entire first floor ceiling to collapse in the living room. Due to the warm temperature of the home and undisturbed air, mold and bacteria began to form everywhere. Pink, blue, green, and black spots covered the walls and ceilings, mold had begun to eat away at wood furniture and knickknacks, and a thick, white mold covered the underside of the ceiling that had collapsed.

Taking proper precautions when a home will be unoccupied is imperative. Hiring a handy-man or family friend to check on the property regularly, maintaining insurance, and keeping an eye on utility bills can prevent a massive mold infestation from forming, saving you thousands of dollars.

About Our Mold Remediation Services

SERVPRO of East Lansing/Haslett specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 517-999-0789

Spring Fire Safety Tips

3/12/2018 (Permalink)

Fire Damage Spring Fire Safety Tips Keep your home safe!

Spring is just around the corner and we all know what that means - SPRING CLEANING! When planning out your spring cleaning checklist, be sure to incorporate these tips to keep your home or business safe from fire.

• Test your smoke alarms, and replace any alarms that are 10 years old or older.

• Test your carbon monoxide alarms, and replace any alarms that are 7 years old or older.

• Check your dryer vents and clean the hosing.

• Clean clutter inside and outside your home.

• Check the cords on your appliances. If any are cracked or frayed, repair or replace them.

• Practice your home fire escape plan.

If your property does suffer fire or smoke damage, contact SERVPRO of East Lansing/Haslett at 517-999-0789 and we'll help make it "Like it never even happened."

Pipe Bursts in East Lansing Apartment

2/13/2018 (Permalink)

Water Damage Pipe Bursts in East Lansing Apartment The ceiling of the apartment complex after falling due to water.

The nationwide Arctic Freeze in December was like nothing we've experienced in the past recent years - Michiganders were seeing temperatures in the negative teens for days. Our homes are just as susceptible to these frigid temperatures. Pipes were bursting in homes all over the state, and the technicians at SERVPRO of East Lansing/Haslett were able to respond quickly to put a halt to any damage being done.

On this particular occasion, a pipe burst between the first and second floors of this East Lansing apartment, and the damage was already pretty severe upon our arrival. With a pipe burst comes a lot of force, which you can see from this photo. The water being built up between the ceiling and floor was enough to saturate the ceiling and cause it to deteriorate and collapse. The water was able to then travel throughout the main floor, and soak through to the basement and crawlspace.

Our crews worked tirelessly to get the apartment cleared of wet materials and to get everything dried completely. While devastated about the amount of damage caused by the pipe burst, and the amount of remodeling to be done, the complex owner was very pleased with our crews dedication to completing the mitigation in a timely manner.

Staying Safe During a Winter Storm

1/24/2018 (Permalink)

Storm Damage Staying Safe During a Winter Storm While beautiful, snow covered landscapes can be treacherous.

Although the deep freeze has passed, Michigan's unpredictable winter could throw a few more weeks of frigid temperatures our way. Following these helpful tips from the Red Cross can help keep you, your family, friends, and neighbors safe during a winter storm.

  • Stay indoors and wear warm clothes. Layers of loose-fitting, lightweight, warm clothing will keep you warmer than a bulky sweater. If you feel too warm, remove layers to avoid sweating; if you feel chilled, add layers.
  • Eat regularly. Food provides the body with energy for producing its own heat.
  • Keep the body replenished with fluids to prevent dehydration. Drink liquids such as warm broth or juice. Avoid caffeine and alcohol. Caffeine, a stimulant, accelerates the symptoms of hypothermia. Alcohol, such as brandy, is a depressant and hastens the effects of cold on the body. Alcohol also slows circulation and can make you less aware of the effects of cold. Both caffeine and alcohol can cause dehydration.
  • Bring your companion animals inside before the storm begins.
  • Move other animals to sheltered areas with a supply of non-frozen water. Most animal deaths in winter storms are caused by dehydration.
  • Check on relatives, neighbors, and friends, particularly if they are elderly or if they live alone.

If you must go outside, protect yourself from winter storm hazards:

  • Wear layered clothing, mittens or gloves, and a hat. Outer garments should be tightly woven and water repellent. Mittens or gloves and a hat will prevent the loss of body heat.
  • Cover your mouth to protect your lungs from severely cold air. Avoid taking deep breaths; minimize talking.
  • Watch for signs of hypothermia and frostbite.
  • Keep dry. Change wet clothing frequently to prevent a loss of body heat. Wet clothing loses much of its insulating value and transmits heat rapidly away from the body.
  • Stretch before you go out. If you go out to shovel snow, do a few stretching exercises to warm up your body. This will reduce your chances of muscle injury.
  • Avoid overexertion, such as shoveling heavy snow, pushing a vehicle, or walking in deep snow. The strain from the cold and the hard labor may cause a heart attack. Sweating could lead to a chill and hypothermia.
  • Walk carefully on snowy, icy sidewalks. Slips and falls occur frequently in winter weather, resulting in painful and sometimes disabling injuries.
  • If you must go out during a winter storm, use public transportation if possible. About 70 percent of winter deaths related to ice and snow occur in automobiles.

What You Need to Know About Insuring Your Business

12/4/2017 (Permalink)

Commercial What You Need to Know About Insuring Your Business City of East Lansing

Starting your own business can be an exciting time - but make sure you've got all your bases covered! After you've secured the proper insurances to protect you and your employees, SERVPRO of East Lansing/Haslett can come to your business to set up your ERP!

Learn What’s Protected Under General Liability Insurance Coverage

Business liability insurance coverage is something most business simply must have, so it is essential that you understand what it does and doesn't cover.

Here are some general liability insurance coverage rules of thumb. To be sure about your specific business needs, be sure to consult with a qualified business insurance agent.

What’s typically protected by commercial liability insurance coverage

Business is inherently risky, but business liability coverage safeguards against many known and unknown risks. Commercial liability insurance coverage protects you, your business and your employees from claims involving bodily injury or property damage, up to the limits of your policy. Policies shield you from the expense of out-of-court settlements, litigation and judgments awarded by courts.

Lawsuits, investigations and settlements

If damages are filed against you or you’re sued, general liability insurance covers the insurance company’s investigation and attorney expenses, any judgment or settlement, medical expenses in case of injury and bonds if they must be subsequently posted.

Injury damages

Claims can arise from bodily injury or property damages resulting from accidents on your premises or from your products, your operations or advertising for your business.


Liability insurance can also cover things you may not have thought about, such as advertising injury in the event your company’s marketing violates someone’s copyright. Business liability insurance coverage even offers some protection against alcohol-related accidents (as long as your company is not in an alcohol-related business, such as the manufacture or distribution of alcohol).

What’s typically NOT protected by business liability coverage

Here are some situations that would not be protected by general liability insurance coverage. 

Employee injuries

Workers compensation is the insurance you would need to protect your employees when they are hurt on the job.

Professional mistakes

Business liability insurance coverage won’t cover a professional mistake, but professional liability will. It insures against mishaps that may occur as you offer your opinion, solution, service or recommendations in the course of business.

Auto-related coverage

Business liability coverage does not protect you against auto accidents. Purchase a separate auto policy to protect your business.

Punitive damages

Though there can be exceptions, a general business liability policy rarely pays for punitive damages resulting from a lawsuit.

Intentional acts

General business liability insurance does not cover damages or injuries resulting from expected or intentional acts. For example, if an employee assaults a customer, your business liability coverage would not cover the damages if they sue. But if the employee was defending himself or the company from a criminal act, the liability insurance would provide coverage.

Your work

Referred to as the “workmanship” exclusion, and is common in general liability policies. Insurance policies do not respond to what would normally be picked by a company’s warranty for their work.

Source: Nationwide

Mold Remediation at Jackson, MI Golf Course

12/4/2017 (Permalink)

Mold Remediation Mold Remediation at Jackson, MI Golf Course Just one of the areas affected in this 4,000 square foot clubhouse.

This Jackson, MI golf course has been in business since 1960. Each year, the owners will close during the winter season, and head down to Florida, sending someone in check on the clubhouse every other week. During this particular February, a pipe burst in the clubhouse between checks. Everything in the clubhouse remained functioning as normal, such as the heat, which combined with the moisture from the pipe burst created the perfect breeding grounds for microbial growth.

SERVPRO of East Lansing/Haslett was able to get our crews down to Jackson as soon as the owners found out about the loss. A thorough inspection revealed mold covering 70% of surfaces in the clubhouse. Chairs were rusted, contaminated water covered the floors, tables, walls, and ceilings were covered in mold. This turned out to be a complete tear out and rebuild - especially since this is a business where food and drinks are served.

Our crews worked tirelessly setting up equipment, doing demolitions, and getting the reconstruction squared away. 

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of East Lansing/Haslett

SERVPRO of East Lansing/Haslett specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The Mold Remediation Process

Every mold infestation is different, from the extent and type of growth, to the variety of materials affected. Each scenario requires a unique solution, but the general process stays the same. When you discover mold, call us at 517-999-0789 and we will go through our standard mold remediation process: 

  • Inspection and Mold Damage Assessment
  • Mold Containment
  • Air Filtration
  • Removing Mold and Mold-Infested Materials
  • Cleaning Contents and Belongings
  • Restoration

If You See Signs of Mold, Call Us Today – 517-999-0789

Helpful Tips on Mold Prevention

12/1/2017 (Permalink)

Mold Remediation Helpful Tips on Mold Prevention Serious mold growth in a Mason, MI home.

Michigan's humid climate creates the ideal breeding ground for microbial growth in your home. Here are some tips from Mother Nature Network to help prevent harmful microbial growth in your home.

1. Identify problem areas in your home and correct them. You can't mold-proof your home, but you can make it mold-resistant. Do an audit of your home: where are the problem areas? Does the basement flood? Do you notice frequent condensation on an upstairs window? Is there a water stain on the ceiling from a persistent leak? Preventing mold from growing or spreading might be as simple as ripping up carpet in a damp basement, installing mold-resistant products, or repairing damaged gutters. Or it may be a matter of major excavation and waterproofing. Whatever the case, address the problem now. It might cost some money up front, but it will surely be more costly down the road if mold continues to grow unchecked.

2. Dry wet areas immediately. Mold can't grow without moisture, so tackle wet areas right away. Seepage into the basement after a heavy rainfall, accumulation from a leaky pipe, even a spill on the carpet should be dried within 24 to 48 hours. If you've experienced a flood, remove water-damaged carpets, bedding, and furniture if they can't be completely dried. Even everyday occurrences need attention: don't leave wet items lying around the house, and make sure to dry the floor and walls after a shower. Don't leave wet clothes in the washing machine, where mold can spread quickly. Hang them to dry — preferably outside or in areas with good air circulation.

3. Prevent moisture with proper ventilation. It may be that your routine domestic activities are encouraging the growth of mold in your home. Make sure an activity as simple as cooking dinner, taking a shower, or doing a load of laundry doesn't invite mold by providing proper ventilation in your bathroom, kitchen, laundry room, and any other high-moisture area. Vent appliances that produce moisture — clothes dryers, stoves — to the outside (not the attic). Use AC units and dehumidifiers (especially in humid climates), but make sure they don’t produce moisture themselves by checking them periodically and cleaning them as directed by the manufacturer. Your energy-efficient home may be holding moisture inside, so open a window when cooking or washing dishes or showering, or run an exhaust fan.

4. Equip your home with mold-resistant products. Building a new home or renovating an old one? Use mold-resistant products like mold-resistant drywall or mold-resistant Sheetrock, and mold inhibitors for paints. Traditional drywall is composed of a gypsum plaster core pressed between plies of paper. Mold-resistant drywall is paperless — the gypsum core is covered in fiberglass, making the surface highly water-resistant. Moisture-resistant drywall is especially valuable in areas prone to wetness, such as bathrooms, laundry rooms, basements, and kitchens. Not only is traditional drywall more susceptible to mold than the paperless kind, but it is also difficult to rid of mold, and removal and replacement can be expensive. Mold-resistant gypsum board is also available; the core of the drywall is developed in such a way to prevent moisture absorption, and thus prevent mold growth.

5. Monitor humidity indoors. The EPA recommends keeping indoor humidity between 30 and 60 percent. You can measure humidity with a moisture meter purchased from your local hardware store. You'll also be able to detect high humidity by simply paying attention to potential problem areas in your home. Telltale signs of excessive humidity include condensation on windows, pipes, and walls. If you notice condensation, dry the surface immediately and address the source of moisture (for example, turn off a humidifier if water appears on the inside of nearby windows).

6. Direct water away from your home. If the ground around your home isn't sufficiently sloped away from the foundation, water may collect there and seep into your crawlspace or basement.

7. Clean or repair roof gutters. A mold problem might be a simple matter of a roof that is leaking because of full or damaged gutters. Have your roof gutters cleaned regularly and inspected for damage. Repair them as necessary, and keep an eye out for water stains after storms that may indicate a leak.

8. Improve air flow in your home. According to the EPA, as temperatures drop, the air is able to hold less moisture. Without good air flow in your home, that excess moisture may appear on your walls, windows and floors. To increase circulation, open doors between rooms, move furniture away from walls, and open doors to closets that may be colder than the rooms they’re in. Let fresh air in to reduce moisture and keep mold at bay.

9. Keep mold off household plants. They're beautiful and help keep your indoor air clean — and mold loves them. The moist soil in indoor plants is a perfect breeding ground for mold, which may then spread to other areas of your house. Instead of getting rid of your plants, try adding a bit of Taheebo tea to the water you give to your houseplants. The oil of this tree, which withstands fungi even in rain forests, helps hinder mold growth in plant soil and can be found at natural food stores.

Finally, educate yourself on your region's climate — be it the cold and wet Northeast, the hot and wet South, the hot and dry Southwest, or the cold and dry West — and how it responds to moisture. There is no one-size-fits-all solution when it comes to mold prevention. Knowing what works for your climate and your home is an important first step.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 517-999-0789

Preparing Your Business for Michigan's Winter

11/30/2017 (Permalink)

Commercial Preparing Your Business for Michigan's Winter Take the time to prepare your business this winter!

The winter months bring in weather systems that can lead to heavy property damage as well as a higher incidence of employee illness, power outages, and the possibility of weather-related closures. Sub-zero temperatures can lead to burst pipes and flooding and leave business owners dealing with an expensive clean-up.

These dangerous conditions can also increase the risk of employees, customers, or clients slipping and falling on your property. Are you prepared? As a business owner, you owe it to yourself, and to your customers and staff, to do everything possible to protect against these eventualities. An estimated 25 to 40 percent of small businesses never recover from a disaster, forcing them to close their doors forever. With the right property and casualty insurance and business insurance in place you can protect against these losses even if your business is unable to operate for weeks, or longer.

Planning for Winter Weather

As a business owner, you have worked hard to establish your enterprise and keeping it financially healthy is always important. Weather disaster planning can help you avoid financial losses. Take the following steps to protect your business over the winter months:

  • Risk assessment. Evaluate your business property for vulnerabilities in electrical systems, roof, pipes, refrigeration units or other critical systems before winter weather hits. 
  • Assess the cost of a business interruption. Determine how much your business needs in a reserve account or in insurance coverage to be able to survive a shutdown for a week, month, and six months.
  • Disaster plan. Develop a disaster plan and issue it to all employees. Hold a meeting to go over the plan, point by point.
  • Power backups. If possible, install a back-up generator to supply power to phone systems, lights, and other critical systems.
  • Emergency contact list. Create a list of employee phone numbers – both primary and secondary – as well as cellphone and landline numbers and email addresses for emergency contacts for each employee.
  • Battery-operated radio. In some severe conditions, your only source of information may be the radio. Ensure you have a quality battery-operated radio so you can get these updates.
  • First aid supplies. Have a full first aid kit available.
  • Insurance policy review. Evaluate your coverage under your existing business insurance and property insurance policies. 

Source: Eastman Insurance Agency

Tips for a Safe Thanksgiving

11/17/2017 (Permalink)

Fire Damage Tips for a Safe Thanksgiving Happy Thanksgiving!

Thanksgiving is a wonderful time of year to spend with friends and family - but the holiday happiness can be cut short when a sudden fire catches in the kitchen. According to the NFPA, the National Fire Protection Association, Thanksgiving is the leading day of the year for home fires involving cooking equipment. Follow these safety tips from the NFPA to ensure your home steers clear of a disaster this Thanksgiving:

  • Stay in the kitchen when you are cooking on the stovetop, so you can keep an eye on the food.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. The stove will be hot, and kids should stay 3 feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

From all of us at SERVPRO of East Lansing/Haslett, have a safe and happy Thanksgiving!